Administrative Assistant Manager

WANDA CAPERS

**** ******* *****

Jacksonville, FL 32244

904-***-**** Fax

904-***-**** Cell

Results-oriented professional Executive Administrative Assistant with 20

plus years of experience in providing effective and flawless support to

Senior Executives, including the Senior Deputy Assistant Administrator and

Assistant Administrator of USAID. Possess the highest degree of integrity

with a stellar record of maintaining confidentiality. Adaptable to change

and flexible in working overtime, including superb customer service,

organizational skills and excellent time management skills. Inactive Secret

Clearance. Certified Notary.

Administrative Skills

Microsoft Office Suite Printer, Fax, Filing

Outlook Express

Microsoft Project Lotus Notes 8

Internet Technologies

Microsoft Visio Power Point Publisher

Excel Smart Draw, Corel Draw

Project Coordination

Soft Dent Med soft

Documentation and Research

Access QuickBooks SAP/ERP

Analysis-Front Office point of contact Proof Reading

Intranet, Cable Transmission

Scanning Technology 80 wpm note hand,75 wpm

Accounts Receivable/Payable

Professional Experience

Wachovia Career Center - Glen Allen, Va., Executive Administrator 6/08-8/09

. Process transition and training for Wachovia displaced employees

before and after their exit dates.

. Implement Excel spread sheets, Power Point presentations, graphic

designs. Scheduling appointments, setting up training room with

training materials. Responsible for opening and closing Career Center.

. Overseeing Career Fairs. Formatting, proofing Resumes, and Cover

Letters.

. Maintain QuickBooks Data Base utilizing accounts payable, and accounts

receivable, invoices, receipts, vendors, clients, networking. Process

an accurate weekly report of Career Centers revenue, billing of

clients for Lee Hecht Harrison (LHH).

. Responsible for Inventory Management of company.

Wackenhut Security - Richmond, Va., Upgraded Security Officer 3/08-5/08

. Training thru Wackenhut, obtained DCJS ID #99-213421...also received

weapons endorsement thru Ares Security Training Academy 6/08.

. Assigned to Dominion Va. Power Company.

Your Kidz 2nd Home Day Care - Ruther Glen, and Richmond, VA

In Home Day Care Provider - Owner/Provider 4/2006 - 3/2008

. Served as an in home day care provider for working parents.

. Managed staff of 5.

. Develop educational curriculum and meal planning.

Wanda Capers Page 2 of 3

US. Agency for International Development - Washington, DC

Global Health/Office of Population and Reproductive Health. USAID is an

independent Federal Government Agency that receives overall foreign policy

guidance for the Secretary of State. Executive Administrative Assistant, GS

303-07, step 3 10/2004 - 4/2006

. Served as a Senior Executive Administrative Assistant to Senior Deputy

Assistant Administrator for Global Health and other division Chiefs

for programs sponsored by USAID designed to assist countries

worldwide.

. Organized meetings with senior officials within Global Health;

coordinated and ensured the fulfillment of specific administrative

tasks designated, and served as a point of contact for issues that

concerned the Assistant Administrator (AA) and Deputy Administrator

(DDA).

. Oversea calendars, including personal, professional events for the AA

and DAA. Responsible for all senior executive travel arrangements;

which includes hotel reservations, Visa, MasterCard and passport

information, travel document preparations, etc.

. Screen incoming phone calls, mail, email, visitors for the AA and DAA.

. Maintain tracking system for daily incoming correspondence,

invitations, speaking engagements and travel. Drafted, maintained a

log, and prepared executive memorandums for taskers and action

memorandums. Maintained a tracking system using ERP/SAP. International

cables sent overseas. Payroll, travel expenses, reimbursement

expenses, taxes.

Howard University Faculty Practice Plan, Dept. of Medicine, Washington, DC

Howard University is a comprehensive, research-oriented, historical Black

private University providing graduate and undergraduate degrees in

business, communications, education, pharmacy, and sciences. Assistant

Manager 6/2002 - 10/2004

. Supervise, coordinated staff assignments and maintained schedules of

six (6) Medical Assistants and nine (9) Patient Service

Representatives, ensuring appropriate coverage.

. Assisted in the hiring process and training orientations of

new/existing administrative staff and interns.

. Support manager in the evaluations of staff performance and behavior

problems, and assist with the resolution as required.

. Manage the procurement proves of all medical supplies and equipment

and facilitates the submission of reimbursement and disbursement of

checks.

. Liaison between Howard University Faculty Practice Plans.

. Scheduled and coordinated site visits.

. Took lead role in tabulation and submission of time and attendance

reports. Hospital as required, and conveys information to staff and

other medicine compeers.

Howard University Physicians, Division of Pulmonary - Washington, DC

Executive Secretary/ Office Manager 2/1997 - 6/2002

. Efficiently supervised the general operations of daily office

procedures.

. Overseen calendar for Chief of staff, coordination: speaking

engagements, travel arrangements, meetings and other appointments.

. Assisted pharmaceutical representatives with the scheduling of Journal

Club meetings, luncheons and presentations as required.

. Responsible for processing disability claims, workmen's compensation

claims and issues.

. Supervised Office and Medical assistants.

Wanda Capers Page 3 of 3

Edgewood Capital Management, Washington, DC

Provided Administrative and HR Assistance for progressive investment firm,

reporting directly to CEO. Executive Administrative Assistant/HR Assistant

8/1991 - 2/1997

. Supervised daily routine functions of the front office.

. Responsible for CEO's appointment calendar coordination schedule,

appointments, and travel arrangements.

. Responsible for interviewing process for hiring of office assistants

and summer interns.

. Assisted clients, handling complaints and sensitive issues efficiently

and with discretion.

. Responsible for billing inquiries.

. Developed new hire files.

. Organized information for unemployment hearings.

. Responsible for Event planning for company functions inclusive of 500

people or more.

Department of Health and Human Services, Washington, DC 3/1981 - 9/1991

Executive Administrative Assistant GS 4, step 3, promoted to GS 07, step 1

. Provided phone coverage utilizing an 18 line phone system.

. Administrative Assistant for the Reprographics Branch of the bureau.

. Received incomings calls for repairs, supplies, new equipment orders

for the various bureaus within the Federal Government.

. Interacted with various venders, processing payments to venders.

. Scheduled meetings, travel, presentations.

. Provided minutes of meetings.

Additional Medical Office/Assistant Experience/Finance

Dr. Rebecca Sims-Pediatrician-Front Office/Scheduling/Lab Assistant

Dr. Stahl - Rheumatologist-Front Office/Medical Assistant

Dr. Doveberg - Podiatrist-Front Office/Lab Assistant/Billing

Dr. Anderson - Pediatrician-Front Office/Medical Assistant/Billing

Dr. Marshall, Dr. Livesay, Dr. Cohen-Dentists-Front Office/Dental

Asst/Billing

Alliance Tractor and Trailer Training School- Financial Planner

All approx. 8 years on an 18-28 hour work week, 2 to 3 days a week thru

various staffing agencies. 1986-1995

Education

Howard University - Washington, DC: Sociology ., 1988-1990

Norfolk State University - Norfolk, VA: Secretarial Science, 1979-1981

General Communications - Kensington, MD: Business Administration/Office

Specialist, 1990-1992

VA State Licensing - Richmond, VA: Licensed Day Care in Home Provider, 2006-

expire 2012

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