Quality Sales
Resume:
Daniel Lockhart
Rosedale, Maryland
21237
E-mail: abli6i@r.postjobfree.com
OBJECTIVE - To obtain a Sales position that takes advantage of my technical
knowledge and experience.
EDUCATION AND EXPERIENCE:
2002 Management and Application of Quality Systems Diploma (Honors), Red River
College, Winnipeg, Manitoba
2001 Bachelor of Science in Industrial Engineering, University of Manitoba, Winnipeg,
Manitoba
Minor: Business Administration
2000 Certificate in Quality Assurance Management (Honors), University of Manitoba,
Winnipeg, Manitoba
WORK EXPERIENCE
2004 - Quebecor World Aurora Decreased the number of nonconformances issued in
2009 Aurora, Ontario surveillance audits by 50%
Quality Program Coordinator Initiated, recommended and implemented solutions
to quality related problems through designated
channels.
Developed and maintained the Quality Management
System, ensuring it meets requirements of ISO
9001:2000.
Planned and coordinated internal auditing
activities to prevent non conformances in the
quality management system and product.
Gathered, planned and reviewed monthly quality and
manufacturing data with upper management and
recommended improvements based on findings./trends
2002-20 Unipac Ltd. ( Manufacturer Responsible for internal sales, client service and
04 of tamper -evident/ closure product quality support for clients in Latin
liner material) America and the United States.
Aurora, Ontario Provided strong client service, leading to a loyal
Inside Sales Representative and satisfied client base
Identified and closed or referred sales
opportunities, including new product introduction,
increasing both sales and revenue.
Prepared reports on a monthly basis to measure and
improve sales and productivity
Accurately, processed and documented all claims
for discrepancies to improve product quality
2001-20 General Motors Canada. Analyzed material/quality processes and
01 Winnipeg, Manitoba recommended best practices
Industrial Engineering Prepared ongoing productivity and performance
Assistant reports on a daily basis
Processed and documented all claims for
discrepancies to improve product quality
Updated safety documentation in all departments
Interfaced with automotive / fleet clients and
dealers for product quality issues
2000-20 Syn-Tex Converters Performed internal quality audits for all
00 (Manufacturer of woven departments in preparation for external audit
polypropylene products) Managed verification of equipment and procedures
Winnipeg, Manitoba Conducted process capability studies, establishing
Quality/ Industrial standards and auditing work in progress
Engineering Assistant Investigated and resolved non-conformance issues
1999-19 The Prolific Group, Verified existing standard operating procedures
99 (Commercial printing (S.O.P) against on going processes
company, ISO 9001) Converted S.O.P to web based documentation for
Winnipeg, Manitoba interdepartmental access
Quality/Industrial Developed new audit strategies and audited work in
Engineering Assistant progress
Assisted internal quality audits and updated
safety documentation
1998-199 C-Mac Electronic Systems, Developed scrap-tracking system
8 (Manufacturer of Provided corrective action to reduce material
integrated electronic scrap
systems) Developed operating instructions for part
Winnipeg, Manitoba identification and marking processes
Quality/Industrial Performed Pareto analysis of process data
Engineering Assistant
1997-199 Capolla Foods Inc. Minimized production downtime by conducting line
7 Toronto, Ontario and cell studies
Industrial Engineering Developed standard operating procedures (S.O.P)
Assistant for the packaging processes
Performed yield calculations in various product
lines
Conducted time studies and efficiently increased
productivity
Ensured HACCP standards were properly followed and
implemented.
VOLUNTEER WORK:
Aug. 1997-Sept Canadian Society of As President, organized and chaired meetings
2001 Industrial Engineers
President/ Raised funds by cold calling corporations
Vice-president/ Organized conference attendance
Memberships Responsible for annual budget
June - Aug 1999 Pan American games Provided English/Spanish translation for
(Swimming Venue) delegates, coaches and athletes
Head Translator Handled complaints
Presented information sessions for coaches
and trainers
Nov 1996 - Equipment Manager Assisted manager-organizing equipment prior
Mar.1997 Assistant to games
Repaired equipment when required
Bison Hockey Team Assisted team members with equipment changes
University of Manitoba throughout the game
Sept.1996-Apr. Floor Representative Gathered and edited information to be
1997 submitted
Univ. of Manitoba Attended and contributed to weekly council
Residence Newspaper meetings
Presented and introduced new ideas to floor
members
MEMBERSHIPS:
Aug. 1998 - Present American Society for Quality
Sep. 1997 - 2003 Canadian Society of Industrial Engineers
Sep. 1997 - Present Institute of Industrial Engineers
CERTIFICATES AND AWARDS:
Oct. 2002 Famous Players -Gold Star Award for Excellence in Customer
Service
May 1988 - May 1990 Panamanian National Swim Team - Won 96 Medals
Mar. 1984 - Dec. 1992 Blue Dolphins Swim Team, Panama City, Panama - Multiple
swimming awards
LANGUAGE SKILLS:
. Fluent in English and Spanish - Written and Spoken
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