Customer Service Account Executive
Resume:
Jonathan Rudolph
Mobile, Alabama 36695
Home: 251-***-****
Cell: 251-***-****
abli5v@r.postjobfree.com
Career Summary:
Over 10 years of customer service experience. Able to deal with very
stressful situations. Able to learn new skills and software quickly.
EXPERIENCE:
April 2008 - Trusted Agent
Present Finch Logistics, Mobile, Alabama
This position supports the TSA/USCG TWIC program. Duties include: Issue
government credentials to transportation workers, acquire biometrics,
verify, enter, and update personal data. Set up enrollment/activation
stations, order office supplies, and train new employees. Accomplishments
include: Helped enroll over 50,000 transportation workers in Mobile, AL.
November 2006 - Substitute Teacher
April 2008 Mobile County Public School System, Mobile, Alabama
Responsibilities included, but not limited to, the maintaining of order and
discipline within the classroom. Followed the teachers' lesson plans and
schedules as closely as possible. Provided feedback to the teacher for
students' learning and behavior.
May 2006 - Account Executive
November 2006 Fidelity Reserves, Mobile, Alabama
Served as a debt negotiator on behalf of clients to negotiate the debt owed
to their creditors. Performed an account review of every account touched.
January 2005 - Community Service Assistant
May 2006 Mobile Community Action Agency, Mobile, Alabama
Identified and assisted low-income households to meet their utility needs.
Assisted with the food and clothing drives for victims of Hurricane
Katrina.
EDUCATION:
Bachelor of Science in Business Administration, 2004, Auburn University.
SKILLS AND CERTIFICATIONS
Windows XP
Microsoft Office
TWIC Card
Secret Security Clearance
ACTIVITIES/AWARDS/ASSOCIATIONS
Boy Scouts of America Volunteer 2009-Present
Mobile Parks and Recreations Softball 2008-Present
Ebenezer Baptist Church Youth Advisor 2004-Present
Youth Choir 2004-Present
Church Audio Department 2005-Present
National Dean's List 2004
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