Customer Service Sales
Resume:
Steven A. Craft
Profile
More than * years' successful experience in
customer service and support with recognized
strengths in account maintenance, problem-solving
and trouble-shooting, sales staff support, and
planning/implementing proactive procedures and
systems to avoid problems in the first place.
Possess solid computer skills.
A team player, acknowledged as "Total Quality
Customer Service Professional."
More than two years in food service operations,
including preparation of creative, specialty food
and personalized customer service.
Assist in staff training, and supervision; organize
work schedules, purchasing, inventories, and stock
rotation.
Skilled in safe warehouse operations; handle order
expediting of electronics and fragile equipment.
Perform loading/unloading of trucks on a daily
basis.
Experience
2009-PRESENT ADAMS PRODUCE MEMPHIS, TN
Order Puller
Assembling customer deliveries and loads the
product on delivery trucks.
Working with other associates in order to complete
tasks and achieve budgeted goals.
Ensuring the driver has proper instructions before
they leave for deliveries. Helping provide customer
service coverage whenever possible
2006-2008 Sharp Memphis, TN
Lead Warehouse Specialist
Proven abilities in stocking, order-picking,
shipping, and receiving..
Experience in worker training and supervision;
knowledge of general bookkeeping and business
administration; self-motivated and energetic.
Assist in cross-training employees in order
picking, stocking, and packing for international
shipment
2004-2006 McDonald Memphis, TN
Manager
Assist in supervising up to six employees in
creative food preparation, assembly, and
presentation; perform customer service and sales
duties.
Update and maintain inventories of food and kitchen
equipment and supplies; assist in timely stock
ordering from vendors and suppliers.
Responsible for sales and answering customer
questions related to food storage and preparation
Ensure excellent sanitation of all equipment.
2002-2004 Flextronics Memphis, TN
Repair Tech.
Installing, maintaining, and repairing hardware and
software are the general
diagnosing, repairing, replacing parts, and testing
Repairing computer, laptops, printers and copy
machine
Education
2003-2005 Southwest Community College
Memphis, TN
Associate Degree Computer
Engineering
Graduated with a 3.0GPA
1998-2001 Fairley High School
Memphis, TN
Diploma
Leadership Awards
Whose Who Among Americans High School
Students
Interests
Proficient with: Microsoft Words, WordPerfect,
Excel, PowerPoint, Internet, Skilled in Technology,
Task-Oriented, multitask, QA, Work well in high
pressure situations, Work well with others, Natural
Leader, 10-Key, electric circuits analysis, digital
circuits design and analysis, electronic devices,
C++ programming, microprocessor/microcontroller
programming and interfacing, digital communication,
and computer networks, repairing printer, copy
machine and computer, hard working, self
motivating, punctual, dependable and organized
Reference
James C. Hudley Minister
Shirley Rayford Kroger
Amy Shead
Southwest 901-***-****
Cell 901-***-**** . e-mail ***********@*****.***
1235 Mary JAne . memphis, TN 38116. home 901-***-****
Contact this candidate