Dawn D. Ashton

*** ** ********* ****** *: 772-***-**** C: 860-***-****

Port St Lucie, FL 34983 abli19@r.postjobfree.com

Summary

Office Administrator with extensive Banking experience and demonstrated

abilities in: Office Management, Business Banking, Commercial, Consumer,

Real Estate, Credit, Risk. Experienced interacting with all levels of

management; Manages high level of responsibility, working in a team

environment on special projects and independently. Major strengths

include:

Reporting / Documentation Confidentiality / Goal-Driven

Discretion

Ease at meeting deadlines Ethical Standards / Customer Service

Practices

Detail-Oriented Business Communications Multi-task

Exceptional Organization Self-starter / Rapid Responsible

Learner

Technical Skills

Proficient knowledge and experience of many software and online

applications: Word, Excel, Access, PowerPoint, MS Office, MS Outlook,

Windows, Word Perfect, OSI, COCC, Fiserv, Baker Hill, MacroFiche, Synergy,

LaserPro, Rembrandt, ARTA, JD Edwards, FACS PC, One Write Plus, Lotus 1-2-

3, Q & A, PC-PR Shareware Program, Nationwide Agency On Line, Internet

Research, 10-key, Type 90 WPM.

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Professional Experience

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CONNECTICUT RIVER COMMUNITY bANK, Wethersfield, CT June 2008 - Dec 2009

Administrative Assistant - Office Administrator

Under the supervision of, and in training for the position of, the

Assistant Vice President, Officer Manager, performed a variety of

administrative duties in the Commercial and Consumer Loan Servicing

Department.

NEWALLIANCE BANK/SAVINGS BANK OF MANCHESTER, Manchester, CT Dec 1999 -

June 2008

Portfolio Administrator/Administrative Assistant Sept 2001 - June 2008

Represented Directors and team in all communications; responsible for

assisting two Loan Officers and the entire loan process.

Commercial Loan Servicing Clerk Dec 1999 - Sept 2001

Under the direct supervision of the Assistant Vice President, Commercial

Loan Servicing Manager.

. Prepared and analyzed documents for accuracy and completeness enabling

smooth and timely closings

. Responsible for preparing, organizing and distributing monthly and

quarterly reports

. Complied to bank policies; Maintained confidential documents including

identity and financial information

. Responsible for maintaining confidential credit files and loan files,

which call for detailed attention

. Underwriter for line of credit renewals and small loans with the use of

financial statements and balance sheets

. Performed maintenance/adjustments on accounts; Processed paid off loan

transactions, payoff letters, lien releases

. Serviced loan accounts: funded loan proceeds/loan booking / processed

payments/payoffs/advances/paydowns/wire transfers

. Personally responsible for conducting the monthly reporting to SBA/Colson

Services Corp.

. Verified loan collateral, maintained tickler system, track all liquid

collateral and collateral insurance coverage with insurance

agents/carriers, input and maintain tax escrow and insurance escrow

. Composed/Edited mass mailing correspondence and case by case basis to

insure customers administer proper documentation and information in

appropriate time frame, with follow up calls; internal correspondence

. Created and maintained data sheets, spreadsheets and entry forms; Ordered

credit reports and Real Estate searches

. Arranged business meetings and luncheons; Completed travel/expense

reports and ensured received by executive staff

. Organized and prepared documents for Loan Committee and Board of Director

meetings

. Audit preparation and compliance with excellent results; CRA compliance

. Extensive external and internal Customer Service - Investigating and

resolving customer requests, issues and billing inquires with the highest

degree of courtesy and professionalism; Work directly with Tellers,

Personal Bankers and Deposit Services

. Supervised and trained newly hired administrative personnel on commercial

lending policies and procedures

. Task force member for department on a new On-line Banking implementation:

eCommerce Banking II

. Work with Customer Service and Cash Management; Instruct customers

regarding On-line Banking

. Provided recommendations and research on daily overdrafts for business

customers

. Responsible for ordering supplies and maintenance of supply products for

the department and interact with maintenance on necessary repairs that

are needed within the office

. Sorted and distributed incoming mail and prepared outgoing mail

. Attended classes in "Commercial Lending Requirements & Loan Documentation

in CT", "Finance: The Basics" and Accounting courses; Obtained CT Notary

Public Service

REMEDY STAFFING (Temp Agency) GLASTONBURY BANK & TRUST, Glastonbury, CT

Aug 1999 - Oct 1999

Underwriter

. Underwriter for home equity loans and home equity lines of credit

. Preformed general clerical duties in Windows environment

. Data collection and entry, specifically flood searches

NATIONWIDE INSURANCE, Glastonbury, CT Aug 1996 - Sept 1998

Administrative Assistant/Licensed Agent

. Obtained State Property & Casualty Insurance License

. Provided administrative support for upper management/owner

. Customer Service external and internal

. Handled cash, check, credit card payments

. Personally responsible for the telemarketing of the agency

. Maintained organization of reports and customer files

. Responsible for preparation of letters and mailings to portfolio and for

purpose of marketing and advertising

ECK ENTERPRISES INC., East Hampton, CT March 1993 - March 1995

Assistant Office Manager/Primary Bookkeeper

. Assisted Office Manager with financial reporting and account reporting

. Personally responsible for all general office duties: typing, filing,

answering phones, copying, faxing, data entry

. Reconcile monthly banking transactions; Calculate and process daily bank

deposits; Responsible for debit/credit posting

. Maintained confidential documents

. Payroll Administration for 50 to 100 employees, manual calculation of

employee time cards and commissions, prepare and distribute paychecks,

payroll record keeping, W-2 preparation, Federal and State tax deposits,

and payroll reports

. Extensive experience in all aspects of accounts receivable and accounts

payable, including, but not limited to, the proper coding of company

bills, ensure proper allocations/timely payment, issued checks, proofread

all customer invoices

. Data entry of Purchase Orders; Responsible for ordering supplies for the

department

. Customer Service external and internal

. Research of special projects including past account verification and

verification of incoming bills

. Provided administrative support for upper management/owners

PINEAPPLE REPUBLIC GRILL, Jensen Beach, FL Waitress/Bartender 2010 -

Present

CELLAR, Glastonbury, CT Waitress/Bartender 2001 - 2003

CT RIVER COUNCIL -Camp Tadma, Bozrah, CT Provisional Leader-Summer Cub

Scouts Counselor 1999 - 1999

LOCO PERRO, East Hampton, CT Waitress/Hostess 1998 - 1999

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Education

Certification, Sawyer School of Business, East Hartford, CT, High Honor

Roll Student - GPA: 4.0

Office Information Systems/Word Processing Program - Courses in accounting,

business communication, computer software, typing, word processing, machine

transcription, records management, office procedures and office systems.

Manchester Community College, Manchester, CT, Dean's List

General Studies/Accounting/Graphic Design/Philosophy/Psychology

Diploma, East Hampton High School, East Hampton, CT, Graduated in top 10 -

GPA: 4.0

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References Available Upon Request

Contact this candidate