Daniel G. Miller

*** **** **** ***** . *********, TN 37890

Home: 865-***-**** . Cell: 865-***-****

Email: ablhzb@r.postjobfree.com

Objective: Seeking a management position where my foundation of

experience in operations management, inventory management,

employee training & supervision, and customer service will

contribute to the continued success of an organization.

Management Profile:

Results-oriented manager with a solid record of experience

assisting with daily store operations, delegating assignments

to employees, improving employee performance and morale

through training/guidance, and implementing cost controls as

well as customer service and quality improvements. Offer the

following management strengths that can be adapted to any new

industry or management position:

. operations supervision . team

building/training

.

profit/revenue

growth

. cost control .

budgeting/forecast

ing .

inventory control

. merchandising . vendor relations

.

ordering

. shrinkage control . quality & safety

.

regulatory

compliance

Management Experience:

LOWE'S, Newport, TN, 2005 - Present

Customer Service Representative:

. Operate in the Tool, Inside and Outside Lawn & Garden,

Loading, and Stocking Departments of this large home

improvement and appliance retailer.

. Provide top levels of support assisting customers with

product selection and providing instruction on product

applications.

. Work with customers to identify specific needs, highlight

product differences, and make appropriate recommendations.

. Support inventory management and merchandising duties by

stocking shelves, tracking inventory/stock levels, and

ordering and maintaining correct inventory counts.

. Monitor shrinkage and ensure compliance with safety

guidelines.

FOOD CITY, White Pine, TN, 2003 - 2004

Assistant Stock Manager:

. Assisted in managing daily operations of this grocery

store and implemented management directives that controlled

costs and enhanced profitability.

. Trained, supervised, and delegated assignments to 5

employees.

. Ordered all store merchandise, controlled the inventory to

maintain proper stock levels, and interacted with vendors to

ensure the timely/accurate delivery of merchandise.

. Managed merchandising duties, including implementing

corporate plan-o-grams and seasonal/promotional events.

. Administered additional duties that included receiving and

inspecting merchandise, safety accountability,

opening/closing the store, and maintaining store appearance.

. Ensured staff compliance with procedures and handled

customer service issues.

Additional Experience:

Technical Writer, MEDICAL MANAGER, Alachua, FL, 1999 - 2001

Internship, UNIVERSITY OF TENNESSEE, Knoxville, TN, 1998 -

1999

Education: UNIVERSITY OF TENNESSEE, Knoxville, TN

Bachelor of Arts in English (1999)

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