Customer Service Manager
Resume:
Debbie K. Nielsen
Resume
DEBB IE N IE LSEN
D ebbie Nielsen
Sturgis, SD 57785
Email: ablhu3@r.postjobfree.com
WORK EXPER I E NCE:
Front Desk Clerk
Rockingtree Floral and Landscape
Sturgis, SD 57785
April 2007-June 2010
On a daily basis I made sure all calls were answered, recorded in a t imely matter, and directed to the
appropriate office. I was responsible but not limi ted to opening the store, getting the monies ready for the
day, along with getting all daily orders scheduled and ready for delivery. I was in charge of overseeing all
i nvoices, work orders, accounts receivable, and making sure all inventory was accounted for and noted
w hen needed. Also, customer service and helping where needed was done on a daily basis.
Manager
Rio Grand Casino
Billings, M t 59102
April 2000-November 2006
My main responsibility was to be hands on Manager. This consisted of working a daily shift, handling all
t he cash f low throughout the entire casino, bar and restaurant, and making sure the overall business ran
smoothly. At the end of the day, the cash reports, and the inventory from the bar/ casino was accounted
for and reordered when needed. The scheduling for employee shifts was done monthly. A daily
maintenance and cleaning log was kept. The importance of catering, hospitality, and customer service,
was made a top priority. In this business, a ” happy customer” means a returning one.
Gaming Attendant
Lucky L il’s/Town Pump
Sidney, M t 59247 and Billings, M t 59102
October 1998-March 2000
I handled all cash f low, including but not limi ted to cash payouts and balancing the daily shift reports.
A lso, throughout the day, I made sure the daily maintenance and customer service was provided to make
sure the overall business ran smoothly.
Owner/Operator
Brush Lake Resort
Dagmar, M t 58219
May 1994-October 1998
As the owner/operator of this business, all duties included but not limited to overseeing all responsibilities
of a bar, casino, and restaurant. On a daily basis, I handled the entire inventory; reordering, recorded the
daily receipts, and took care of the accounts receivable/payable. My main responsibility was to make sure
t his business ran smoothly and to oversee that any duties were completed.
:
Contact this candidate