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Project Manager Customer Service

Location:
Franklin, IN, 46131
Posted:
September 04, 2010

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Resume:

James Graham

* *** Foxtail Drive, Franklin, IN **131

( 317-***-**** . : ablhtz@r.postjobfree.com

PROFESSIONAL PROFILE

Solutions-focused, motivated professional with a comprehensive background

in construction estimation and project management, specializing in building

exterior renovations.

Ability to juggle multiple simultaneous projects while working under

pressure in fast-paced environments.

Highly versatile; quickly masters new roles, responsibilities, technologies

and environments.

Reputation for integrity, problem solving abilities, work ethic and

analytical skills.

CORE COMPETENCIES

Cross-Functional Team Leadership . Construction Estimation . Strategic

Planning . Process Improvement

Public Speaking . Project Management . Relationship Building .

Presentations . Negotiations

KEY ACCOMPLISHMENTS

In the last year at Advanced Restoration, successfully estimated/bid over

$3 million of work and was recognized as the only estimator to bring work

in for the year.

Renovated The Bossert Hotel in Brooklyn, NY, which received an award for

historic preservation.

Created training schools, A Rigging School and an Industrial Coatings

Training Class at Watchtower.

Selected to go to two foreign branches to train similar crews, due to

exceptional knowledge, dedication and training skills.

PROFESSIONAL EXPERIENCE

Advanced Restoration Contractors (2008-Present)

Estimator/Project Manager

Apply strategic planning, prioritization and project management skills in

performing day-to-day activities, with an emphasis on evaluating job sites

and blueprints, communicating with engineers, and estimating project

material and labor costs by examining job sites. Stay abreast of current

market conditions in order to effectively negotiate costs with vendors.

Collaborate with team members to develop and submit job bids and proposals,

as well as planning procedures and specifications.

Manage project logistics by managing and coordinating different types of

equipment and materials for upcoming jobs.

Proficiently track project progress to ensure it is completed timely and

within budget, while maintaining a high standard of safety and quality.

Ace Paving (2008)

Estimating/Sales-Asphalt/Concrete Paving

Directed all aspects of estimating-related tasks, including meeting with

clients to determine project needs and financial objectives, performing

field measurements, and conducting blueprint takeoffs. Reviewed client

goals and objectives and prepared project costs and material quantity

analyses. Managed projects and communicate regularly with clients to

provide superior customer service and satisfaction.

Continued...

JAMES GRAHAM . Page 2 . ablhtz@r.postjobfree.com

Best Buy (2006-2007)

Retail Sales -Home Appliances

Conducted comprehensive research of industry trends, performed competitive

analyses and used findings toward designing and executing targeted sales

strategies and solutions. Contributed to business development by using

proactive prospecting techniques to generate new customers, including

understanding client objectives, demonstrating appliances usage and

responding to client concerns.

Watchtower (1985-2006)

Office Manager, Planner/Estimator

Promoted to positions of increasing responsibility, with full

accountability for managing day-to-day office activities including

documenting project and labor costs, overseeing incoming and outgoing

paperwork and managing shop electronic files. Tracked individual staff

member progress and drafted/submitted performance reviews to management.

Drafted project proposals, estimated material and labor costs and analyzed

blueprints.

Liaised between the Building and Safety Inspector, Designated Safety

Inspector, Trainer, Department Rigging School Instructor, Industrial

Coatings Specifier and Coordinator, Project Estimator to ensure projects

move forward accordingly.

Contributed interpersonal relation abilities toward communicating with

engineers and negotiating with vendors and sub-contractors.

PROFESSIONAL DEVELOPMENT & TRAINING

Protective Coatings and Linings & Successful Coating and Lining of Concrete

National Alliance of Corrosion Engineers (NACE)

Specifying and Managing Protective Coatings Projects

Society of Protective Coatings (SSPC)

AFFILIATIONS

Society of Protective Coatings (SSPC) ID# 452939, 2001-Present

National Alliance of Corrosion Engineers (NACE), ID# 184236-00, 2001-

Present



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