Customer Service Sales

Mike Reiss

SKILLS

ACCOUNTING: Financial Statements, General Ledgers,

Depreciation, Amortization, Debits, Credits, Accounts

payables and receivables

MANAGEMENT: Human Resources Management, Project

Management, Resource Planning

BUSINESS AND PROFESSIONAL: Strong background in Customer

Service, Efficient, Detail Oriented, and work very well in

teams

ACCOUNTING SOFTWARE: Peachtree

MICROSOFT OFFICE: Word, Excel, PowerPoint and Project

EDUCATION DeVry University, Columbus, OH

Graduate June 2010

Bachelor of Business Administration - Accounting Major

EXPERIENCE Target Corporation, Columbus, OH

July 2008- Present

Electronics Specialist

Suggest products and encourage Visa RedCard (Target credit

card) enrollment to guests (sales)

Provide Complete Guest service for all electronic needs

Achieved 21 RedCard enrollments in one 10-hour shift, half

of the entire store's enrollments.

Blockbuster Video, Reynoldsburg, OH

Oct. 2007- Present

CSR (Customer Service Representative)

Suggest product and rental programs to customers (sales)

Provide excellent customer service to all customers.

Achieved Ten Rewards (Preferred Renter) programs in one

6-hour shift. Average for a shift is three.

Kroger Co., Reynoldsburg, OH

Sept. 2004-Oct. 2007

Office Staff

In charge of cashiers' and baggers' duties and break

schedules.

Skills included are Western Union money transfers,

counting and sorting money, bill payments and providing

great customer service.

Processed returns/refunds and generated daily sales

reports.

2964 Cell: 614-***-****

Wildflower Email:

Trail ***********@*****.***

Dublin, OH

43017

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