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Customer Service Sales

Location:
New Orleans, LA, 70117
Posted:
September 04, 2010

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Resume:

LaToya Maricia Lowe

**** ***** **** ***.

New Orleans, Louisiana 70117

(504) 957-7593Cellular

Dear Sirs:

I am writing to apply for a position within your company. I understand the

value of an efficient employee, and I feel I would make an outstanding

asset to your organization.

I am a mature self starter. I take pride in my ability to complete

assigned task within the time allowed. I have excellent writing and

communication skills. I enjoy working with people as well as being able to

work independently.

I have excelled in maintaining software skills such as, Microsoft word,

excel, access, outlook, power point, and publisher. I am near completion

of a Bachelors of Science in Psychology from the University of New Orleans.

During the first half of my education I held a student worker job at the

university in the financial aid office as the assistant to the director of

the financial aid office for two years. During this time I was trained

further on how to use Microsoft outlook and PowerPoint due to specific

assignments. I also received training in another type of software called

PeopleSoft.

As I progressed through my college education from the University of New

Orleans I was accepted to hold other customer service positions at Lamarque

Ford as a Business Development Coordinator, Assistant Manager at Finish

line, and Retail Sales Associate/Customer Service Representative at Circuit

City. These positions taught me problem solving skills, organization, and

promptness. I was also able to show how prepared I was at all times, a

great personality to each individual customer, and being on time to work

each day with little to no absences. I then was able to find another

student worker position at LSU Health Sciences Center in the Human

Resources Department. I worked in the department for one year and a half.

I really enjoyed having this position, but was accepted into LSU Health

Sciences Center for nursing and had to give up my job due to not having

enough time to work as well as halt my bachelors degree from the University

of New Orleans, which is why I hold a certification as a certified nursing

assistant . Within the allotted time I discovered that nursing was not in

my particular interest, and decided to continue my education at the

University of New Orleans leaving me with three more courses to fulfill

before I can attain my degree.

I will then proceed to earning my masters in business administration with a

concentration in Human Resources. Therefore, I am currently looking for a

position that will help me progress and develop the skills that is needed

for the business field. I am very willing to learn and be trained as a

professional representative. I am positive I will be a great asset to your

company.

Thank you for your time, I look forward to hearing from you. Have a nice

day.

Sincerely:

LaToya Maricia Lowe

LaToya Maricia Lowe

1800 Saint Roch Avenue

New Orleans, Louisiana 70117

(504) 957-7593Cellular

ablhs0@r.postjobfree.com

OBJECTIVE:

To obtain employment in an industry that provides the opportunity for

professional growth and career advancement.

EXPERIENCE:

06/2010-present Ormond Nursing & Care Center

Destrehan, Louisiana

Certified Nursing Assistant

. Ambulate and transfer residents

. Measure and record residents intake and output

. Measure and record residents heights and weights

. Make residents beds everyday and change linens per facility policy

. Routinely turn and position residents

. Ensure resident privacy

. Maintain proper infection control procedures

. Take temperature, pulse, respirations, and blood pressure as directed

by the nurse

. Observe and document food, nourishment, and fluid intake of each

resident

. Assist in orientation of new nursing assistants

. Exhibit and perform proper hand washing techniques

. Collect sputum, urine, and stool specimens

. Assist residents in all activities of daily living

. Observe and report symptoms, reactions, and changes of residents

04/2008-09/2009 LSU Health Sciences Center/HRM New Orleans,

Louisiana

Student Worker Full-time

status

. Front desk assistance/customer service

. Operations staff assistance

. Evaluated and maintained Personal Description applications

. Seperated and distributed PAN forms

. Answered business phone

. PAN and Personal Description application filing

. Mailouts

. Accepted and distributed incoming mail

. Shredding

. Evaluate EEO's

. Microfiche filing

. Created and maintained new folders

. Faxed verifications and other various paperwork

. Alphabetizing and filing for payroll

. Ad processing for bills then filed in appropriate area

. Alphabetize and file leave slips

. Pull vouchers and made copies

. Made copies of applications

07/2007-04/2008 Lamarque Ford Kenner, Louisiana

Business Development Coordinator

. Telecommunication

. Customer Service

. Performed follow-up activities including mailings, phone calls, and

emails to approx. 40 internet leads per week

. Assist 200 customers per week with questions relating to vehicle

features, performance, and financing options

. Make appointments for sales and service customers

. Computer data entry

04/2007-07/2007 Finish Line New Orleans,

Louisiana

Assistant Manager Full-time status

. Assist customers with purchase of merchandise

. Maintain floor management

. Cashier

. Maintain a positive work relationship with other employees

. Over see sale associates

. Customer Service

. Telecommunication

. Interviewing

12/2005-05/2007 Tulane University R.O.T.C New

Orleans, Louisiana

Military Science/ Cadet II

Full-time status

. Military Training to become Second Lieutenant

. First Squad Leader

. Military Combat

10/2006-04/2007 Circuit City New Orleans,

Louisiana

Retail Sales Associate/ Customer Sales Representative

Part-time status

. Assist customers with purchase of merchandise

. Maintain stock

. Inventory control

. Sales in Technical Department

. Computer data entry

. Cashier

05/2005-02/2007 University of New Orleans New

Orleans, Louisiana

Office Assistant/ Financial Aid Office

Full-time status

. Customer service

. Organized student orientation

. Clerical

. Telecommunication

. Computer Data Entry

EDUCATION:

. 05/2010-05/2010 Kenner Health Careers Institute, LLC

Certified Nursing Assistant Certification

. 06/2005-05/2011 University of New Orleans New Orleans, Louisiana

Bachelor of Science Degree

Graduation Date May 2011

. 08/2009-05/2010 LSU Health Sciences Center New Orleans,

Louisiana

Bachelor of Science in Nursing

. 08/2001-05/2005 Walter L. Cohen High School New Orleans,

Louisiana

Honors Graduate GPA: 3.52

. 08/2002-05/2005 New Orleans Center for Science and Mathematics

Honors Graduate GPA: 3.75

SKILLS:

Microsoft Office Word, Outlook, PowerPoint, Access, Publisher, Excel

3 years of PeopleSoft experience (from the University of New Orleans and

LSU Health Sciences Center)

REFERENCES:

References are available on request.



Contact this candidate