Andrea Miller

**** ** ***

Celina, *****, Texas, US

Mobile Phone: 310-***-****

Secondary Phone: 972-***-****

E-mail: ablhp1@r.postjobfree.com

Objective

I want to be able to grow and contribute to the success of the company. I

have over 7 years of Project Coordinator and Administrative experience.

Including front office experience, customer service, taking calls and

greeting people. Experience with all office equipment. Training new

employees on their duties, presentations, scheduling events. I have heavy

computer experience with Word, Excel, PowerPoint, Outlook, and Visio.

Work Experience

Data Control Analyst II

APSI consultant for LAUSD

Los Angeles, CA

Start Date February 2005 End Date December 2007

Summary

Data Control Analyst for 3 Project Managers on a new $350,000,000.00 school

for LAUSD. Correspondence, document control, maintaining files, processing

invoices, bid documents, submittals, RFI's, change orders, meeting minutes,

create extra service contracts, create PowerPoint presentations for

quarterly meeting and conferences. Front desk, I was the first person the

contractors, visitors and vendors came into contact with. Schedule

meetings, and events at hotels, and restaurants. Administer shared

calendars on SharePoint. Processing invoices, encumber funds, and getting

the vendors paid within 30 days. Creating extra service contracts. Computer

experience includes MS Office, Outlook, Primavera Expedition, Prolog,

Buzzsaw, and Adobe Professional.

Project Coordinator

APSI/3DI- a joint venture-consultant for LAUSD

Los Angeles, CA

Start Date April 2004 End Date February 2005

Summary

Project Coordinator for 12 Project Managers for the Modular and Additions

Region for LAUSD. Administrative duties included document control,

correspondence for the Project Managers Helping each Project Manager reach

his goal of getting the project completed in time. Process invoices for the

Project Managers and made sure each vendor was paid within 30 days. Helped

schedule job starts. I did data entry, run and print reports for the

Project Managers. I created extra service contracts, and would follow the

extra service process until it was completed and then pay the vendor when

billed.

Project Coordinator

SBC DataComm

Los Angeles, CA

Start Date February 2002 End Date December 2003

Summary

Project Coordinator for Los Angeles Unified School District E-Rate Program,

Los Angeles, CA. Phase I and Phase II of LAUSD E-Rate program for 305

schools including closeout.

Carried out all administrative duties for the group, redlining drawings,

issuing 48 hour notices, scheduling PM's for walk- thru and final sweeps.

Prepared trafficking plans, gathered materials for job starts, obtain

required signatures for job starts. Controlled signature sets of plans and

training other employees on software applications. Was the resource person

for requests from Senior Project Managers and their Project Managers and

made sure their requests were completed. Was responsible for tracking,

spreadsheets, as-builts, checking plans for over lengths, AutoCAD 2000,

plotting, Visio 2002 and creating charts. Liaison to the District for

prints as well as main contact with outside Reprographics Company for

outsourcing.

Project Coordinator

Wareforce Infrastructure

Manhattan Beach, CA

Start Date February 2001 End Date February 2002

Summary

Project Coordinator for adding infrastructure to LAUSD schools with the E-

Rate Program.

I coordinated and organized AutoCAD Department by setting up tracking

system for designs, N.T.P.'s, approval dates, etc. Set up tracking system

for Project Managers (what designs they need, for what schools, when

needed). Assisted fellow associates with their needs in Outlook, Word, and

Windows NT, MS Office applications and trained them when necessary. I

assisted AutoCAD technicians. Traced drawings for LAUSD E-Rate projects

(also "redline" drawings.) Liaison with outsourced design group, and the

different reprographics company that we utilized.

Software Trainer

Softworks Corporation/CompUSA

Los Angeles, CA

Start Date July 1998 End Date February 2001

Summary

I trained software in a classroom setting at CompUSA or off site to

different businesses. Taught either as a desk side coach or classroom

setting off site with Softworks.

I trained customers in MS Office Applications and Word Perfect to corporate

offices. Certified trainer by Softworks. All training was off site. I

trained customer's in graphic software programs along with Microsoft

products at CompUSA or on site for County of Los Angeles and Xerox.

Certified as a Trainer for CompUSA. I trained graphics, Photoshop,

CorelDraw, Internet Fundamentals, Word, Excel, Outlook, and FrontPage. I

trained these classes at various CompUSA Stores in Southern CA. A lot of

customer service skills were needed to keep the customer happy, and

encourage them to take more classes.

Dispatch Supervisor

Pacific Bell Video Services

Torrance, CA

Start Date February 1996 End Date July 1998

Summary

Dispatch Supervisor over 3 regions. PacBell Video Services was a test

digital video TV service in Torrance, El Monte, and Santa Ana. Customer

service including overcoming any concerns with the customer and their

installation. I supervised 13 dispatchers where on an average day we had

275 installs and service calls. Responsible for meeting the windows of time

for the installs, SRO's, service calls per FCC requirements. Help develop

the C.O.S.T. Department, customer service & dispatch. Created QC reports

that were sent to the corporate office). As a supervisor I interviewed,

hired and terminated employees. Train new dispatchers on computer programs:

CSG, Excel, Word, Outlook, Windows 95 and NT, Brio Query, SMS. Scheduling

for installers and dispatchers and also for installations, service calls,

SRO's. Was responsible for weekly and monthly reports for upper management.

Help set up the conversion, from one billing system to another, from SMS to

CSG, and with a customer base of over 20,000. This conversion took over 9

months.

SKILLS

Windows 2000, NT, Vista, XP, MAC OS Systems, Word, Excel, Outlook,

PowerPoint, Visio, Adobe Professional,Primavera Expedition, Buzzsaw,

Prolog, CorelDraw, Adobe Photoshop, Image Ready, Internet Research

Fundamentals, Adobe Illustrator, PageMaker, AutoCAD 2000, Visio 2002, Repro-

Desk, Dreamweaver, and GroupWise.

Certifications

OSHA Certified

LAUSD from February 2004-through December 2007

Certified Software Trainer

January 1998

CompUSA/ Softworks Corporate Training

Education

Valley College

Van Nuys, CA

General Studies and Fine Art.

Taft High School, Graduated

Woodland Hills, CA

References on request

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