Customer Service Design
Resume:
CLEVER. CREATIVE. QUALIFIED. Amber Mays
Design + Marketing
****.*****@*****.***
COMPETENCIES:
Technical: Adobe Suite CS3, AutoCAD, Microsoft Office Suite, Google Sketch-
up, Form-Z
Production: Print, Interactive, + 3-D Skills, Digital Photography,
Research, Organization + Time Management
Communication: Concept Sketching, Technical Written, Visual, and Verbal,
Presentation + Client Relations
Platforms: Windows + OSX
EXPERIENCE:
ecoblu AVEDA, Harker Heights, TX - 03/2010 to present
Position: Spa/Marketing Coordinator
+ Improved existing client relationships and established long term loyalty
with enhanced customer service.
+ Assisted in developing marketing strategies for new and existing clients
through multiple venues.
+ Developed and produced printed and digital materials for presentation to
the general public.
+ Worked consciously with AVEDA as an internationally known corporate brand
image.
SOLE Choice, Inc., Portsmouth, OH - 07/2008 to 02/2010
Position: Marketing Coordinator/Graphic Designer
+ Positioned company brand and developed SOLE choice web site, printed
brochures, and other marketing materials for company
promotion.
+ Worked on a number of deliverables including art direction for packaging,
budgeting and procurement, and digital and printed
presentation materials.
+ Developed and oversaw production of physical mock-ups for client
presentations.
+ Worked closely with vendors for materials and goods needed for
presentations, trade shows and other venues.
Gensler, Chicago, IL - 12/2006 to 07/2007
Position: Designer
+ Worked on Interior Design projects from concept to final execution
including schematics, design development drawings, and
final client presentation drawings.
+ Responsible for furniture selection and space planning as well as color,
material, and finish selections.
+ Weekly, sometimes daily participation in client meetings and conferences.
+ Met with sales representatives to discuss and execute project
procurement.
+ Responsible for maintaining a conscious understanding of materials and
their production process in relation to environmental
impact.
Gettys Group, Chicago, IL - 09/2006 to 12/2006
Position: Junior Designer
+ Worked closely with design team to analyze client needs and develop
strategic solutions within a set budget.
+ Responsible for FF&E selection and procurement including Fine Art
selection and placement.
+ Developed both technical design drawings for presentation purposes and
construction documents.
+ Developed a number of schematic design drawings for concept
communication.
INTERNSHIP:
ASIA - 2005
Held collaborative design studios with the following schools:
Tokyo, Japan - Chubu University
Beijing, China - Beijing Institute of Graphic Design
Hong Kong, China - The Chinese University of Hong Kong
EDUCATION:
Ohio University, Athens, OH
Bachelor of Science, Interior Architecture
Minor, Retail Merchandising
MIAMI University, Oxford, OH
Graduate Studies in Architecture
www.ambermays.com
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