Manager Sales

JOHN D. FELICIANO

**** ********* **** *****

Glen Allen, VA 23059

804-***-**** (home)

630-***-**** (cell)

email : ablhi1@r.postjobfree.com

PROFESSIONAL PROFILE

Results-oriented insurance professional with proven background in

commercial underwriting and marketing. Known for a strong work ethic, the

ability to produce sales in a fast-paced, challenging environment,

excellent organizational, problem-solving and people skills.

PROFESSIONAL EXPERIENCE

HARLEYSVILLE INSURANCE GROUP 2005-Present

Sr. Commercial Lines Underwriter, Harleysville, PA

. Underwrite/market Mid-size to Large commercial accounts

. Individual book of business - $ 14.0 Million

HANOVER INSURANCE COMPANY 1996-2005

Commercial Lines New Business Underwriter, Illinois and Wisconsin

. Responsible for underwriting and pricing of small new business

accounts

. Conduct agency audits and manage book mix of business

. Participate in Team meetings to discuss quality, flow of business

and agency management issues

Marketing Manager - Itasca, Illinois

. Territory Written Premium: $ 37 Million, 75% CL, 25% PL

. Manage and underwrite $ 6.5 million Small Commercial Lines business

. Manage sales and profitability of 42 assigned agents

. Successfully recruit agents in Illinois and perform Annual Agency

Reviews.

. Responsible for training agencies on Commercial Lines Point-of-Sale

system

Territory Marketing Manager - Piscataway, New Jersey 1992-

1996

. Plan and manage territorial sales and marketing functions

. Appoint new agents in the New Jersey and New York regions

. Set goals for future performance based on Annual Agency Plans,

Business Incentive Plans and Marketing programs

CITIZENS INSURANCE COMPANY, Howell, Michigan 1986-1992

Senior Commercial Lines Underwriter

. Underwrite complex commercial risks up to $500,000.

. Successfully implement cost-savings and efficient work flow

procedures in the underwriting department

. Manage a staff of four support personnel.

CERTIFICATIONS

Certified Insurance Counselor (CIC), Illinois Producer License (Property &

Casualty)

EDUCATION

DE LA SALLE COLLEGE, Manila, Philippines

Bachelor of Science in Commerce, Accounting Major

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