** ********* **** *****: 585-***-****

Spencerport New Mobil: 585-***-****

York 14559

E-mail:

ablhf8@r.postjobfree.com.

com

Robert W. Mulford

Summary of Performance driven with professional experience managing complex

qualification sub-systems and programs in the advanced technology automotive,

s business equipment, railroad and transportation sectors. Over 16

years experience building, motivating and leading business

development in a manufacturing environment.

Strategic Planning / Alliances

New Product Development

Operations Management

Business Development

Project Management

Sales and Marketing Management

Supply Chain Management

Contract Negotiations

Facilitation / Presentation

Professional 2002 - Present Acro Industries Inc. Rochester, New York

experience Sales and Marketing Manager

Develop and implement strategic business opportunities enabling

market niche. Responsible for developing and managing the sales and

project estimating organizations for this small contract

manufacturing business.

Managed / Directed team resulting in increased annual sales from

$14 million to $24 million(2009).

Target focused potential customers allowing increased bandwidth of

services.

Increased profitability of marginal accounts and projects.

Successfully developed, managed and negotiated raw material

increases to the automotive, transportation, business equipment and

consumer product sectors.

Reduced project estimating variations by implementing standards and

methodologies.

Management team contributor on ISO 9001:2008 (2009) and

ISO/TS-16949:Third Edition (2003, 2006 & 2009) registration with

BVQI.

2000 - 2002 Xerox Engineering Systems Rochester, New York

Director of China Operations

Responsibilities included the relocation, training and

manufacturing of analog and digital wide format printing/copying

products through a contract "box build" manufacturer in the

Asia-Pacific Region and for a XE Systems division Joint Venture

(Board Of Directors member), consisting of 82 employees, in

Northern China. Extensive foreign travel.

Obtained Quality/Cost/Delivery targets within 12 months from

engagement.

Product Quality levels equal to or better than previous in-house

producer.

Delivered cost savings of $2.2 million within 9 months, $3 million

projected in 1 year despite 50% reduction in volume case by

developing a cost reduction strategy for components and assemblies.

Negotiated inventory exposure from 8 to 3 months.

Managed $35 million in equipment production (cost basis).

Successfully negotiated with Chinese partner to change business

model from manufacturing product producer with 30% profits to a

technology center with long-term profit potential.

Initiated the transfer of light lens xerographic manufactured

products from China subsidiary to a contract manufacturer in

southern China.

Developed a component supplier base within southern China in

multiple commodities capable of supplying components for wide

format analog/digital xerographic printers, Ink and other products.

1991 - 1999 Acro Industries Inc. Rochester, New York

Account Manager

Responsibilities included the selection, development and training

of Chinese suppliers to produce complex electrical / mechanical

components for integration into domestic products. Provided

comprehensive training to customer's Chinese subsidiary on assembly

and testing techniques for a major module resulting with a

successful product launch with minimal start up time. Extensive

travel throughout China visiting and qualifying suppliers. Familiar

with domestic and foreign travel.

Extensive knowledge base of manufacturing processes and materials

from extrusions to molded polymers.

Managed two independent manufacturing businesses with annual sales

of $2.25 million. Marketplace concentrations were mass transit and

Fiber Optic communication enclosures. Produced lower operating

expenses with increased profitable returns for three consecutive

years.

1988 - 1991 Alliance Metal Stamping

Rochester, New York

Division of Gleason Components Group

Account Manager

Primary responsibilities included sales and engineering support to

corporations as Canon USA Corp., Digital Equipment Corp., Rank

Xerox Corp., and Xerox Corp. resulting in increased sales of 20%

due to advanced manufacturing and engineering processes. Additional

accomplishments include globally competitive products and company

profitable business from the office equipment sector. Familiar with

domestic and foreign travel.

1987 - 1988 Accu-Dyne Inc. Rochester, New York

Sales / Engineer

Developed new accounts in the Monroe county region resulting in an

increase to the customer base of 25%.

1977 - 1987 Carter Tool & Die Corporation Rochester, New York

Many fundamental manufacturing positions held starting with tool &

die maker - 3 yrs; Specialty CNC machinist / Gage Maker - 1 yr., QC

Inspector - 1 yr., CNC Programmer - 2 yrs, Sales Engineer /

Automation specialist - 2 yrs.

Education Rochester Institute of Technology Rochester, New York

College coursework in Mechanical Engineering

Professional Society of Manufacturing Engineers

memberships

Patents and Co-inventor of The Below Ground Pressurized Cable Interconnect

publications Enclosure patent number 6,031,180. Designed and built to provide a

stable environment for sensitive communications equipment. Patent

attorneys: Cumpston & Shaw, Rochester, New York.

References Available upon Request

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