Customer Service Data Entry

**** ****** *** 251-***-**** or 251-***-****

Mobile, AL 36608 **************@*****.***

Charlene Barbee

To obtain a challenging position within your company with chances for

Objective

advancements. I am dedicated individual who has a great deal of ambition and

outstanding customer service skills. I have extensive experience in data entry and general

office work.

##Summary of Qualifications:

5+ years experience in Office, Accounting/Auditing, Inventory and Customer Service

Ÿ

Proficient with Microsoft Word/Works, Lotus, Excel, Access, and PowerPoint 2006

Ÿ

Type 40wpm, data entry 9500 key strokes

Ÿ

Dedicated and focused; able to prioritize and complete multiple tasks and follow

Ÿ

through to achieve project goals.

Experience:

US Agencies - Mobile, AL

December 2009-August 2010

Insurance Sales Agent/ Customer Service Representative

License in Personal Lines and Motor Club

Duties: Calculate insurance premiums or awards, Distribute correspondence or mail,

Interview customers, Maintain insurance records, Provide customer service, Recommend

claim action, Review records for completeness, Transcribe spoken or written information,

Type letters or correspondence, Use computers to enter, access or retrieve data, Compute

financial data and Follow contract, property, or insurance laws

Aerotek (DRC) -Mobile, AL

September 2008-December 2009

Data Entry Assistant

Duties: Creating excel spreadsheets, Collate printed materials, Compile data for financial

reports, Maintain records, reports, or files, Operate business machines, Provide customer

service, Resolved discrepancies reports, and Use computers to enter, access or retrieve

data

Timec (Chevron) - Gautier, MS (seasonal)

April 2008-September 2008

Safety Attendant

Duties included firewatcher, hole watch, and bottle watch at Chevron refinery in

Mississippi working shutdowns.

Liberty Tax Service - Mobile, AL

January 2008 - April 2008

Professional Tax Preparer

Duties: Calculate form preparation fees, Check data input or verify totals, Compute taxes

owed or overpaid, Consult tax law handbooks or bulletins, Review financial records, use

adding machines or personal computers and use computers to enter, access or retrieve

data

Placement Pros (United Health Care)- Mobile, AL

October 2007-January 2008

Data Entry Specialist

Duties: Carry messages or packages, Collate printed materials, Maintain records, reports,

or files, Manage inventories or supplies, Operate business machines, Provide customer

service, Schedule employee work hours and Use computers to enter, access or retrieve

data

Hertz - Saraland, AL

March 2006-July 2007

Reservation Specialist II

Duties: Confer with customers by telephone or in person, Contact customers to respond

to inquiries and Recommend improvements

Cingular Wireless - Memphis, TN

July 2004-August 2005

Customer Service Representative II

Duties: Making and receiving calls, Set up payment arrangements, Take payments,

Troubleshoot phone issues, File complaints, and Process new order and upgrades.

Guardsmark - Memphis, TN

November 2003- July 2004

Security Officer

Duties: Checking id badges, Sign in and out visitors, Checking employees for weapon,

and Patrolling the assign area

Education:

Jackson State University

Jackson, MS

August 2000- May 2001

Business Administration

Southeast College of Technology

Memphis, TN and Mobile AL

April 2002-May 2003

Business Technology

Reference available upon request

Contact this candidate