Quality Assurance Medical Assistant

heather O'brien *** Kershaw Lane

Clayton, North Carolina

- 908-***-**** -

ablhce@r.postjobfree.com

Certified Medical Assistant

CMA with experience in a multi-physician family medical practice and

additional healthcare experience as an CVT. Known for dedication to

providing premium patient care. Skills include:

- Medical Office Management

- Medical Authorizations

- Patient Scheduling

- Bookkeeping & Filing

- Taking patient Vital Signs

- Blood Draws

- Electrocardiograms

- Stress Testing

- Pulmonary Function Tests

- Drug Screenings

- Data Entry (100 wpm)

- HIPAA & JCAHO Knowledge

Education+Certifications

Star Technical Institute: Lakewood, NJ (Nov '04-Jun '05)

Cardiovascular Technician (CVT) 2004-Present

Registered Phlebotomy Technician (RPT) 2005-Present

Certified Ekg Technician (EKG) 2004-Present

Certified Medical Assistant (CMA) 2004-present

Certified Multi-skilled technician (MST) 2005-Present

Professional Experience

Brick Employee & Wellness Center - Freehold, NJ

Certified Medical Assistant, 2009-Present

Performing as a member of Marathon healthcare team for the Township of

Brick Employees medical practice and assisting the nurse practitioner in

ensuring optimal patient care and smooth daily functioning of the office.

. Consistently praised for efficient handling of administrative

duties (e.g., answering phones and scheduling appointments.) that allows

the nurse to focus on the health concerns of her patients.

. Demonstrated proficiency in taking patient medical histories and

vital signs, as well as in performing Glucose testing, and various duties

(e.g. Urinalysis, Strep testing, Biometrics, Comprehensive Health

Reviews, Smoking cessations, Health coaching, Weight management.)

. Ensured the cleanliness, sanitation and maintenance of all

facilities, exam rooms and equipment.

. Helped implement practice's quality assurance and control

program. Efforts ensured compliance with HIPAA, CLIA and OSHA

regulations; improved patient care/satisfaction; and lowered monthly

overhead by 12%.

. Reacted calmly and effectively in emergency situations, and

added the personal, caring touch that immediately put patients at ease.

Centra-State Emergency Room - Freehold, NJ

Registered Multi-Skilled Technician, 2005-2006

. Served as a member of Freeholds Emergency room staff team.

Assisting various MD's, NP's and Nurses in ensuring optimal patient

care and smooth daily functioning of the emergency room and its staff

members.

. Demonstrated proficiency in taking patients vitals signs,

patient monitoring, as well as in performing electrocardiograms, blood

cultures, emergency EKG, glucose testing, urinalysis, blood draws,

CPR, & suicidal precautions. Worked with doctors in pediatrics and

assisted them in procedures as well as orthopedics, cardiology, and

gynecology. Worked on one to ones with mental health patients.

Assisted in acute care and intermediate care .

. Reacted calmly and effectively in emergency situations, and

added the personal caring touch that immediately put the patients at

ease.

Freehold Insta-care Medical Center- Freehold, NJ

Certified Medical Assistant, Dec 2007

. Consistently praised for efficient handling of administrative

duties (e.g., answering phones and scheduling appointments.) that

allows the nurse to focus on the health concerns of her patients.

. Demonstrated proficiency in taking patient medical histories

and vital signs, as well as in performing ekg, blood draws, pfts,

nebulizer treatments, drug screens, urinalysis, height and weights.

. Ensured the cleanliness, sanitation and maintenance of all

facilities, exam rooms and equipment.

. Helped implement practice's quality assurance and control

program. Efforts ensured compliance with HIPAA, CLIA and OSHA

regulations.

Marlboro Medical Center-Marlboro, NJ

Certified Medical Assistant, Dec 2007

. Consistently praised for efficient handling of administrative

duties (e.g., answering phones and scheduling appointments.) that

allows the nurse to focus on the health concerns of her patients.

. Demonstrated proficiency in taking patient medical histories

and vital signs, as well as in performing ekg, blood draws, pfts,

nebulizer treatments, drug screens, urinalysis, height and weights.

. Ensured the cleanliness, sanitation and maintenance of all

facilities, exam rooms and equipment.

. Helped implement practice's quality assurance and control

program. Efforts ensured compliance with HIPAA, CLIA and OSHA

regulations.

Professional References Available Upon Request.

Contact this candidate