TONY HENRY Phone: 262-***-****

N***W***** Vienna Ct., Apt. 13 ablhav@r.postjobfree.com

Germantown, WI 53022

OBJECTIVE

Obtain a Warehouse position and apply my past experiences

PROFESSIONAL SKILLS

o Microsoft Word, Excel, Access, Outlook, PowerPoint, Internet, SQL

o Electronics troubleshooting and repair

o Customer service experience

o Field Service Technician experience

o Computer networking experience

o Blueprint/schematic reading

o Security Installation experience

o Production experience

o Shipping/Receiving dock experience

EDUCATION

o Herzing College 2003, completed two semesters in computer networking

classes

o US Military 1983-1990, Field Artillery Computer Repair

WORK EXPERIENCE

Financial Equipment Company, Inc. Germantown, WI

Service Technician

1/2010 - 8/2010

Installation and service/troubleshooting of equipment typically found in

financial institutions. Alarms, door access panels, pneumatic carrier/tube

systems, vaults and safes, wiring, digital surveillance systems, ensuring

building safety and code compliance, completing daily service call logs,

inventory management, driving company vehicle, and on-call duties,

Communication Support, Inc. Appleton, WI

Service Technician

2008 - 2010

Installation of low-voltage security equipment, in-state and out-of-state,

driving company van, install and assist to program, maintain, and repair

security hardware, wiring, and equipment, including cabling, strikes,

maglocks, cameras, DVRs, sensors, and keypads, troubleshooting and repair

of customer security systems, ensure building code compliance, complete

daily service call logs, organize materials and inventory management, on-

call duties

TONY HENRY ablhav@r.postjobfree.com Page 2

Sears

Customer Solutions Professional Brookfield, WI

2006 - 2008 Madison, WI

Provided customer service in Electronics and Lawn & Garden Depts.

Employee of the Month, May 2007

Handle cash and perform register responsibilities, assist customer with

questions and demonstrated products, check inventory, take down and set up

store displays as seasons change, attend team meetings, attend product

training demonstrations

Gordon Flesch Co., Inc. Madison, WI

Field Service Technician IV

March 2000-2007

Provided copier repair and preventative maintenance in several service

areas

Advanced to Service Level Technician 4 (out of 5)

Successfully completed multiple training modules/classes

Recorded daily service and mileage logs for travel and work performed

Organized and managed copy machine parts inventory

Independently read maps and used software programs designed for driving

directions

Provided customer service daily and on-site training when requested

Communicate regularly with dispatcher, other technicians, and service

manager

Attend regular Service Department meetings

Eaton Corporation

Electronics Assembler Watertown, WI

1995- 2000

Assembled/repaired electronic circuit boards, including soldering

Shipping/receiving duties on loading dock

Machine operation and on-call duties

Attend team meetings and training classes

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