Manager Customer Service

Jose A. Flores

*** ***** **** **

El Paso, Texas 79932

Phone: 915-***-****

Mobil Phone: 915-***-****

Personal: To work effectively in a professional environment and provide

continuous customer service.

Education: B.S Business Administration, UTEP

(Business Management)

Employment:

10/04 -05/2010 Accounting Manager, Excel Garment Manufacturing

Address 3517 Frutas Ave. El Paso, Texas 79905

Phone 915-***-**** Ext: 124 Contact: Blanca E. Ortega

Responsible for developing and maintaining accounting principles,

practices and procedures to ensure accurate and timely financial

statements to support company CFO. Supervise accounts payable

clerk, purchasing clerk, and pay roll tax deposits, and

quarterly reports to federal and state governments in order to

ensure that work is properly allocated and completed in a timely

and accurate manner. Coordinate and address tight deadlines for

different accounting activities including general ledger

preparation, financial reporting, year end, audit preparation,

bank reconciliations, support budget and forecast activities.

Maintain well organized record of all budget decisions as well

as all physical inventories in order to monitor budget results

and developments along the given period. Oversee all equipment

maintenance records and vehicle registrations, license and

insurance updates. Manage all accounts receivable, invoicing

and collections for federal and private companies. Internally

audit the different company departments to ensure the accuracy

of all documents submitted for payments.

10/01 - 09/04 Payroll Supervisor, Excel Garment Manufacturing

Address 3517 Frutas Ave. El Paso, Texas 79905

Phone 915-544-026 Ext: 180 Contact: Graciela Esquivel

Supervise and coordinate fiscal and calendar year -end processing of

payroll, including supplemental payrolls, W2, 941, 940, 1099,

1096, TWC reports and other documents required by federal and

state governments. Process payroll checks exceptions, court

ordered deductions, and enforce established payroll related

policies, procedures and regulations. Performed research,

prepare reports, review all correspondence related, evaluate and

develop changes to payroll computer systems, and procedures.

Demonstrate continuous effort to improve operations, decrease

turnaround times and work cooperatively with the engineering and

production departments.

03/03 - 05/10 Property Manager, Ortequi Enterprises Ltd., (Part Time)

Address 3517 Frutas Ave. El Paso, Texas 79905

Phone 915-544-026 Ext: 124 Contact: Blanca E. Ortega

Prime responsibilities was to handle all business operations on

behalf of the company that specializes in residential,

commercial and industrial property. Coordinate and help clients

with all financial operational aspects of their property like

rent, property taxes, maintenance, management and lease

renewals. Review, evaluate and analyze vital information about

government zoning rules, regulations, future property, values,

taxes, population growth and traffic counts around the property.

Manage all accounts payable, accounts receivable, bank

reconciliations, GL, P&L reports, payroll and end of the year

reports and audits.

04/99 - 05/01 Administrative Assistant, Alliance Riggers and

Constructors

Address: 1200 Kastrin El Paso, Texas 79912

Phone: 915-***-**** Office Manager: Jane Bell

Direct coordinate activities involved in the human resource

department as well as the organization and maintenance of the

warehouse facility. Evaluate and instruct employees for

compliance policies and procedures, prepare performance

appraisals, and make recommendations concerning the work place

safety. The preparation and shift of staff to enhance and

provide a more efficient environment, maintain and update

equipment list, show maintenance records, and issue purchase

order numbers. Assist General Manager by justifying payroll,

verifying accounts receivable, translating documents and

policies for our Spanish speaking employees, tax verification

payments, tax credits, collection, permit applications, maintain

fuel records, set up appointments with clients, verify contract

billing, quote writing, organize weekly safety meetings,

justify work orders per client and gather information for

project bids.

Employee Related Training:

Production Operation Management, Just in Time, Quality and Inventory

Control, Data Entry, Filling, Customer Services, A/P,A/R, Bank

Reconciliations, Training and Development of new employees,

Scheduling, Payroll, Quote writing, Purchasing, Bank Deposits,

Bank Reconciliations, Translations, Peach Tree, Intel, Byte, and

Yardi Accounting Systems, Word, Excel, PowerPoint.

Qualifications: Self-starter, Team Player, Reliable, Professional,

Bilingual, Computer Literate, Work Independently or Limited

Supervision, Good Customer Skills, Strong Character and

Multitask.

Contact this candidate