Customer Service Technician
Resume:
Toya M. Hampton
Memphis,TN *8125
Summary:
Over one year of food service management, over a year as Certified/
Registered Pharmacy Technician, over 16 years of customer service, data
entry/clerical duties.
Experience:
Restaurant Management
11/08-Present
. Managed 2-10 persons, responsible for cash, inventory, labor, waste,
customer complaints, food preparation, crew and the appearance of the
store inside and out. Utilize a PC to input data to generate reports
throughout the shift, a 10-key calculator, fax, copier, and registers
on a daily basis.
Fulltime Nursing Student
09/07-02/08
Certified/Registered Pharmacy Technician
03/06-02/08
. Prepared pharmaceuticals for pharmacist's approval and assumed
responsibilities of receiving, entering, processing, and maintaining
orders in the computer system. Filled IV prescription orders.
a) Using aseptic technique, prepared therapies.
b) Prepared, packaged and affixed proper auxiliary labels on a timely
basis specifying name of drug, strength, route of administration,
quantity, medication pass time.
. Prepared simple drug compounds after the pharmacist has verified the
calculations, such as TPN.
. Performed expiration-dating review of all medications on a scheduled
basis or at each re-stocking period and provide the pharmacist with a
list of expired medications.
. Maintained all related compounding records, prescription logs, and any
other related files as determined by the pharmacy management.
. Tracked and bill for back-up emergency kits.
Perform technician assignments for the day or by special assignment as
requested by pharmacy management.
Courteously assist all customers, internal and external.
Maintain neat, clean and organized work place at all times to avoid
contamination.
Education:
Southwest TN College Sociology Major-Currently Enrolled
Pharmacy Technician Program 2004-2005
Tennessee Technical at Memphis LPN Program- 2007
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