Driven professional with **+ years of diverse work experience seeks a

challenging career that will provide potential for long term growth.

Summary of Qualifications

. Effective communicator with proven public speaking skills in debates

and presentations

. Positive and ambitious work ethic that lead to three promotions within

different industries

. 3+ years Project Management experience

. Critical reasoning skills that result in proven strategic problem

solving abilities

. Exceptional time management skills that results in successful deadline

completion while juggling competing priorities

. Outstanding team player that recognizes when to lead and when to

follow, but always works towards the desired outcome

. 3+ years experience leading diverse teams

. Focuses team member's strengths to aid in continuous process

improvements

Selected Career Achievements

Operations/Program Management

. Created a systematic billing process that increased annual cash flow

by over $650,000 annually

. Created programs, recruited and supervised volunteers to better serve

older adults and adults with disabilities

. Due to persistence and persuasion increased vendor participation by

33%

. Through strategic planning and delegation implemented electronic

health records system

. Executed transition to 100% electronic medical billing for over 1.8

million dollars in annual revenue

. Achieved hotel record for 100% occupancy for an entire month

Human Resource Management

. To increase employee performance and productivity implemented employee

wellness program

. Revamped employee compensation structure to increase productivity

. Redesigned employee benefits package to reduce employee turnover

. Provided HR consultation in employee discipline and termination to

promote employee development and minimize company liability

. Created strategic staffing goals, recruited, placed and oriented

appropriate candidates to achieve those goals.

Professional Experience

HR/Operations/Billing Manager April 2009-Present

Winds of Change Mental Health Center

Missoula, MT

ADRC Coordinator/Information & Assistance Specialist January

2007-April 2009 Missoula Aging Services

Missoula, MT

Assistant Staff Coordinator June 2006-January

2007 Home Instead Senior Care Missoula, MT

Insurance Assistance/Office Manager April 2004-

June 2006 Northwestern Mutual Financial Network

Missoula, MT

Front Desk Manager August 2000-April

2004 C'mon Inn Missoula, MT

Education

. University of Montana, Pre MBA Business Foundation Courses-January

2010-Present

. University of Montana, Bachelor of Arts & Science in Philosophy, May,

2006

. University of Montana College of Technology, Associates Degree in

Human Resource Management, May, 2002

Technical Programs

. QuickBooks, Access, Excel, Word, Power Point, Publisher and customized

software for each of the five positions I have held

Professional Affiliations

. Society of Human Resource Managers 2009-Present

Certifications

. Certified Six Sigma-Yellowbelt, Aveta Solutions, August, 2010

. Local Ombudsman, State of Montana, January, 2008

. State Health Insurance Program Counselor, State of Montana, January,

2008

. Certified Information & Referral Specialist, Alliance of Information &

Referral Specialists, October, 2008

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