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Quality Assurance Human Resources

Location:
Springfield, MO, 65807
Posted:
September 06, 2010

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Resume:

Jennifer M. Orban

**** *. *********** ******

Springfield, Missouri 65807

815-***-**** (mobile)

SUMMARY OF QUALIFICATIONS

1. ADMINISTRATOR with 22 years of progressive administrative experience

focused on youth services and community development with an emphasis

on developing pathways for service to at-risk youth. Process oriented

and data driven, with a track record of implementing ongoing

evaluation of program outcomes to increase program effectiveness and

agency stability. Experienced in developing and leveraging community

and civic relationships to promote an agency mission.

Strengths include:

2. Business Management, Operations, Organizational Restructuring

3. Resource Development

4. Strategic Planning

5. Program Development

6. Community Development

7. Working With Volunteers

8. Marketing

9. Training

10. Contract Negotiation

11. Community Collaboration

12. Public Relations - Local, State, Nationally and Internationally

PROFESSIONAL EXPERIENCE

Girl Scouts of the Missouri Heartland

A regional council chartered by Girl Scouts USA to serve girls and

adults. The Girl Scouts of the Missouri Heartland is the premier

leadership development experience for girls in southern Missouri, SE

Kansas and NE Oklahoma helping them to discover their own sense of

self, connect with others in an increasingly diverse world, and take

action to make the world a better place in 68 counties, with a

membership of 16,000girls and 5,000 volunteers and a budget of over 5

million.

Chief Executive Officer

Administrator

Operational responsibilities include strategic planning and forecasting,

resource development, fiscal management and budgeting, program delivery and

marketing, including communications, human resources and community

relations

. Under a nationwide restructuring, on the cutting edge of leading the

corporation to create a high capacity council that is better equipped

to meet the needs of girls in today's fast-changing world. I realigned

five separate Girl Scout Councils for the first time and created a new

organization that covers MO, OK and KS, in expanding programming and

inspiring the next generation of women leaders by serving 21,000 girls

and adults.

United Way of Metropolitan Chicago

Throughout the city and suburbs, United Way brings together the people and

resources that make Chicago communities strong and healthy. United Way

improves lives by mobilizing caring people to invest in the community

where their resources are needed most.

Far Northwest Suburban

Chief Professional Officer

13. Oversees general administration, fund raising, board relations, staff,

allocations, planning, marketing, agency, strategic planning, community

assessment; and community and government relations. Oversees fundraising

operations, volunteer management and community building activities.

Ensures smooth governance with the board of directors and works closely

with community volunteers to create local impact through program funding,

collaborations and initiatives.

Girl Scouts of Shagbark Council

A regional council chartered by Girl Scouts USA to serve girls and

adults in 24 counties in southern Illinois and Knox County, Indiana,

with a membership of 6000 girls and 1700 volunteers and a budget of

over 1.2 million.

Chief Executive Officer

Administrator

Operational responsibilities include strategic planning and forecasting,

fiscal management and budgeting, program delivery and marketing,

including communications, human resources and community relations

Illinois Alcohol and Other Drug Abuse Professional Certification

Association

A statewide credentialing board that certifies professionals in

Illinois, with a membership of 7000 certified professionals.

Assistant Director

14. Manager, day-to-day operations

15. Representative for director and association on various state and

international task forces and committees

North Central Behavioral Health Systems, Inc.

A behavioral human service agency providing counseling and prevention

services to a five county area in Illinois (formally LaSalle County

Council)

.

Director Prevention/Intervention Services

16. Program Director, Health Directions Employee Assistance Program

17. Utilization Review/Quality Assurance Chairperson

18. Public Relations/Marketing of Services

LaSalle County Council For Alcohol and Drug Abuse

A behavioral human service agency providing counseling and prevention

services to a five county area in Illinois

Prevention Supervisor

19. Utilization Review/Quality Assurance Chairperson

Communications Specialist

20. Utilization Review/Quality Assurance Chairperson

21. Public Relations/Marketing of Services

EDUCATION

Master of Science (Human Services Administration), National-Louis

University, Wheaton - IL

Bachelor of Science (Education, Specialized Area- Educational Services),

Southern Illinois University - Carbondale, IL

Advanced Studies in Employee Assistance Programs, Governors State

University - University Park, IL

AWARDS

National-Louis University 2009 Distinguished Alumni Award Recipient

Alumni who have demonstrated the highest degree of excellence in such areas

as community leadership, humanitarian service, career achievement and

social justice.

PROFESSIONAL CREDENTIALS

Certified Alcohol and Other Drug Abuse Counselor - Certification #5261

Certified Senior ATODA Preventionist - Certification #13993

Mental Ill/Substance Abuse Board Registered - Registration #20366

PROFESSIONAL AFFILIATIONS

Former member YWCA of Rockford Board of Directors

Child Care Solutions Board Liaison

Co-Chair Leader Luncheon Company and Not for Profit Awards

Former member Rock River Valley Girl Scout Council Board of Directors

Young Woman of Distinction Committee

Girl Scouts Forever Committee

Scholarship Liaison

Lifetime Member Girl Scouts of the USA

Thanks Badge Recipient 2005 (Girl Scouts of Shagbark Council)

Former Schaumburg Business Associates Member

Former Hanover Township Human Needs Task Force Member

Former Hoffman Estates, IL Chamber of Commerce Member

Judge - High School Chamber of Commerce Scholarship Program 2006 &

2007

Former Northern Kane County Chamber of Commerce Member

Community Outreach Committee Member

Former member of Girl Scouts Advocates of Illinois

Former Illinois Department of Corrections Professional Qualifications

Advisory Board Member

Former Illinois Prevention WORKS! Alliance Member

IAODAPCA Mentally Ill/Substance Abuse Board Registration Credential

Development Task Force

22. 1997 provided administrative guidance for the development of MISA

Board Registration

Illinois Department of Human Services - Domestic Violence-Substance Abuse

Interdisciplinary Task Force Member

23. April 2000 developed Safety and Sobriety: Best Practices in

Domestic Violence and Substance Abuse Manual

Illinois Certification Board, Inc. Pathological and Compulsive Gambling

Counselor Certification Development Task Force

24. 2000, provided administrative guidance on the development of

Pathological and Compulsive Gambling Counselor Certification

Illinois Certification Board, Inc. Criminal Justice Alcohol and Drug

Professional Certification Development Task Force

25. 2001, providing administrative guidance on the development of

Criminal Justice Alcohol and Drug Professional Certification

OTHER SKILLS/KNOWLEDGE

26. Development, implementation and outcome and process evaluation of

prevention programming for target populations of birth to elderly.

Programming included school-based, Project Success, LAN Wrap Around,

housing authority, library, latchkey, youth at risk, Preparing for the

Drug Free Years, Parents Too Soon, violence prevention, church based,

employee assistance program for families and student assistance programs.

27. Case Management

28. Computer skills - Microsoft Word, Excel, Access, Outlook

29. Fund Development

30. Grant writing

31. Newsletter, brochure and pamphlet development

32. Conference and meeting planning

33. Contract negotiation

34. Public speaking

35. Community development

36. Budgeting

OTHER PROFESSIONAL WORK EXPERIENCE

37. Child Care Worker, Glenwood School For Boys, major responsibilities

included care and supervision of 10-15 students in a residential, home

like environment. Attended to the emotional, social and physical needs

of each student.

38. Family Advocate, Against Domestic Violence Shelter Program, major

responsibilities included paraprofessional counseling, telephone crisis

intervention, intake and departure and house management and security.

39. Promoted to Director of Children Services, Against Domestic Violence,

major responsibilities included management of Domestic Violence

Residential Shelter for Children.



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