Sales Customer Service

A llen Mounce

***** ** *** ** ******, Norman, Okla. 73026

Cell 405-***-****

ablgpk@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

I have excellent leadership, organizational, negotiation, communication and problem solving success.

Proven ability to stay focused under adverse conditions. Strong analytical and planning skills, combined

with the ability to coordinate with the efforts of many to meet organizational goals and work as a team

player. Productive and efficient work habits without supervision. Self motivator with high energy.

Computer skills as well as ten key.

PROFESSIONAL EXPERIENCE

Good Will Publishing Present employer.

American Quality Exteriors

Home Depot At Home Services and Contractor Services

OfficeMax Tel sales 7 years.

Textron Inc. QA inspector 1 year.

Advanced Concrete Technologies Production Coordinator 6 months.

CMI Corporation fabricator Production Coordinator 3 years.

All New Siding, Inc. Business Owner home improvement 5 years.

American Remodeling, Inc., (Sears Authorized Contractor) In Home Sales 2 years

Pacesetter Corporation In Home Sales 2 years

Midwest City F.re Department 6 years

EMPLOYMENT HISTORY

Good Will Publishers 2010

Public Relations Coordinator

Coordinate sponsorships of character building books for first and

fourth grade elementary in the state of Oklahoma. The coordination

outline consists of the following groups.

Chamber of commerce.

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City newspaper for press release.

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Elementary school counselors.

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Local business sponsors.

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American Quality Exteriors 2009 2010

In home sales and service. Siding, windows and doors.

Conduct in home consultation and demonstration.

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Sustained a 46% close.

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Travel daily Oklahoma State wide.

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Conduct in home energy audit and home improvement ROI statistics.

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Home Depot 2008 2009 Transferred

from Contract Services (Pro Desk) to

At home sales and service. Selling for Home Depot for (do it for me

customers)

Conduct in home consultation and demonstration.

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Leads generated from within Norman and Moore retail outlets through

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employees and Saturday and Sunday store display demonstration.

Conduct in home energy audit and home improvement ROI statistics.

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OfficeMax B2B 2000 2007

Tel sales

Position Summary: Account Executive-Tel-Sales

The Business Development M anager - (BDM) is responsible for both the profitable

s ales growth through retaining and further penetrating current assigned OfficeMax

c ustomers and by the acquisition of new customers. A ccount growth will be

a ccomplished by successfully executing the Total Solution s selling approach,

e xpanding market share to additional client locations/business units while retaining

e xisting revenue base. T his position also researches, plans, and prioritizes

p rospects, establishes interest, assesses opportunity, and successfully persuades

t he prospect to buy from OfficeMax. Primary market target was Law Firms. My TTC

( total targeted compensation) quarterly goal averaged $367,000.00 all time zones.

P osition Responsibilities / Essential Functions:

Communicate with current assigned customers on an on-going basis to

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m aintain the relationship and ensure a positive experience with OfficeMax

p roducts and services and to serve as an advocate.

D evelop prospect lists of potential new customers. Utilize lead sources,

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r esearch plans, and prioritize business contacts with potential mid to

e xecutive level prospective customer personnel.

Schedule presentations with customers to communicate new and changing

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p roduct options, reaffirming the complete range of business benefits realized

a s an OfficeMax customer, while demonstrating a thorough knowledge of the

c ompany's products and services in order to maximize business

o pportunities with complete comprehension and execution of OfficeMax

Total Solution Selling .

Engage sales colleagues (Technology, Furniture, and ImPress) as needed to

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e ffectively present the total solution.

Present renewal contracts (where applicable) for customer approval on a

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t imely basis ensuring that customer business needs are met while

c oncurrently representing the best interests of OfficeMax.

Initiate contact with prospects to establish interest and determine business

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n eeds and sales opportunity through cold calling and networking. Determine

c reative solutions utilizing the c onsultative Total Solution Selling a pproach to

i dentify and develop new customers while maintaining t he highest l evel of

p rofessional standards. Pursue opportunities, representing the best of

O fficeMax in promoting our products, services, and commitment to customer

a dvocacy and satisfaction.

Maintain current knowledge of the company's business marketing, sales, and

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p ricing programs developed centrally for field implementation.

Demonstrate a commitment to OfficeMax core values.

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Textron Inc. (Express Personnel) 1999 2000

QA inspector for Chevrolet Malibu ignition panel.

Responsible for quality inspection of final assembly before shipment to GM.

Ignition panel complete consists of the dash color, steering, glove box, A/C control, radio, etc.

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Responsible for GM assembly line being shut down.

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The position was mandated by GM and received weekly praises from GM for a job well done.

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Advanced Concrete Technologies (Flip Flow) Mike Filippo

Production Coordinator Mobile concrete plant June Nov. 1999

Consultant, Purchaser, Coordinator for VENTURE mobile concrete distribution.

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CMI Corporation

Production Coordinator Asphalt Division

1996 1999

Plan, Coordinate, and expedite production of asphalt plant manufacturing.

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Work closely with engineers, inventory control and work force.

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All New Siding, Inc. 1991 1996

Owner/Manager

Conduct in home consultation and demonstration

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Performed marketing, sales customer service.

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Scheduled production and supervised 6 10 crews concurrently.

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Provided opportunity for apprenticeship for new hires.

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Sears Home Improvements 1989 1991

Sales Associate Vinyl Siding, windows, doors, etc. throughout Oklahoma, Texas and Arkansas.

Conduct in home consultation and demonstration.

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Obtained gross sales of $750,000 annually with a 40% close.

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Conduct in home energy audit and home improvement ROI statistics.

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Pacesetter Corporation 1987 1989

Sales Associate Window and Door division.

Conduct in home consultation and demonstration of energy efficient windows.

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Obtained gross sales of $360,000 annually with a 40% close.

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Conduct in home energy audit and home improvement ROI statistics.

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Midwest City Fire Department 1981 1987

Firefighter emergency responder for health and fire.

EDUCATION

1972 1976

Cameron University,

Lawton, Oklahoma

Undergraduate Studies for Bachelor of Education.

Oklahoma State University Firefighter I and II. 1981 1981

Stillwater, Oklahoma

Midwest City Hospital EMT certification 1981 1981

(Not active)

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