Robert C. Miller
Villa Hills, Kentucky 41017 (suburban Cincinnati, OH)
859-***-**** Cell (preferred)
ablgot@r.postjobfree.com
Seeking: Senior Development Position with the opportunity to fast track
into Executive Management.
About Me: Strategic out of the box thinker. Pioneered a unique business
development process that generated over $20 Million in new system revenues
by combining franchise sales with mergers and acquisitions. Restaurant
Operations and Management experience.
Specialized Skills:
. Expert in consultative sales processes
. Expert in building and nurturing relationships with C Level or high
net worth clients.
. Developing sales unique sales systems.
. Telephone and face to face cold calling
. Experience in Mergers and Acquisitions
. Training and managing a sales team in solution selling techniques.
. Training team members in the process of identifying acquisition
targets, identifying and approaching potential sellers, valuation
modeling, due diligence and managing the acquisition transaction
process.
. Restaurant Management background Fine Dining and Quick Service
operations
Experience
ValuBuilders
Self Employed
4/2009 to Current
Created a franchise consulting business focused on improving
franchise sales processes and implementing professional practices for
franchise sales departments. Most recent project was for 75 unit B2C
franchisor in home services industry. This includes building and
enhancing franchise broker relationships, creating sales presentation
materials, handling 20+ prospect inquiries daily, qualifying
prospects, moving qualified candidates through the sales process,
enhancing current discovery day practices, negotiating and closing
franchise sales.
Franchise Services, Director of Franchise 6/2008 to 4/2009
Inc. Development
Hired by FSI to implement a match-maker sales model and conversion
program for FSI Print Management Group (PMG).
Completely designed and implemented a new match-maker sales model for
the PMG. This involved modeling and implementing a new internet lead
sales process; a consultant lead sales process and franchise sales
process.
Wrote Franchise Sales manuals detailing the entire Franchise
Development program.
Implemented a training process for franchise sales personnel.
Personally handled Franchise sales and match-maker acquisitions.
Coached and managed franchise sales staff.
Closed the PMG's first a new match-maker sale within four months of
hire.
FRANNET Franchise Broker 10/07 to 6/2008
Self Employed as a franchise broker with the premier network of
Franchise Consultants.
Fully trained in the franchise brokering process.
Responsible for lead generation and prospective franchisee
qualification modeling for over 90 diverse franchisors.
Conducted franchise seminars for out-placed executives.
Presented Seminars on franchising
Allegra Network LLC Franchise Sales and 6/2002 to 9/2007
Development M&A Manager
Created, implemented and managed a franchise match-maker conversion
program in print franchise division for 750 Unit business services
franchisor serving the quick commercial print segment and sign
segment of the graphics communication industry.
Awarded Development Employee of the Year for 2005
Generated 2.6 Million in new franchise revenues subject to royalty in
2007
Closed nine franchise agreements and acquisitions generating just
under $16 Million in 2006
Wrote candidate criteria for franchise ownership in the match-maker
program.
Worked closely with Franchise Brokers and other lead generation
sources to communicate candidate criteria, field leads and qualify
submitted candidates.
Created sales scripts for trainees to qualify candidates, Wrote
franchise presentations and telemarketing scripts for acquisition
search and screen.
Functioned as Franchise Sales handling the franchise sales process.
Created a Business Broker referral program for identifying
independent printers listed by brokers.
Created an in-house Targeted Search and Screen process for
identifying and valuing independent printers for sale in all markets
nationwide to build a data base of independent printers seeking to
exit the industry.
Managed an inventory of 65 independent printers
Worked side by side with new franchise owners to value, structure,
negotiate and close the acquisition of independent printers.
Trained new department employees in consultative sales process,
conversion franchising and mergers and acquisitions search and
screen.
JPS Capital Corp Investment Banker 8/2000 to 6/2002
Regional Director responsible for managing six associates as part of
a Private Equity search and screen program for top clients.
Worked with top Private Equity Firms, to establish roll-up criteria,
identify roll up candidates for 45 platform companies and managed the
search and screen process to target CEO talent for venture investment
and industry consolidation.
Cendant Senior Franchise Sales 5/1997 to 8/2000
Corporation Director
Responsible for complete franchise conversion sales process for
Century 21 brand.
Managed conversion franchise sales for a three state territory and
handled National Mergers and Acquisition projects for systems top
franchisees.
Consistent top10 performer out of all sales directors. Identified,
negotiated and closed five acquisitions generating 10 million in
Gross Commission Income including the largest acquisition of
independent Real Estate Broker ever in the C21 system.
Established the unique process of a new franchise candidate acquiring
an existing independent firm and converting it to the C21 brand.
United Coupon Corp Area Developer / 10/1995 to 12/1996
of SW Ohio. Consultant
Managed the franchise development process of a prototype regional
territory to determine its feasibility for national roll out. Owned
and operated a direct mail master franchise territory
Money Mailer Inc. Franchise Sales Executive 5/1994 to 9/1995
Responsible for SE Michigan NW Ohio territory sales of individual
franchised units as a part of Money Mailers Circulation Drive
program.
Took over a struggling sales program that had failed to sell any
franchises in two years and brought in six new franchisees in six
months.
SWA Investments Investment Banker 4/1985 to 5/1994
/Intermediary
Responsible for valuations and mergers and acquisitions of middle
market firms with sales volume to 50 Million Dollars.
Experience in Restaurant Management and Operations 1980 - 1985
Consultant to Investment groups providing M&A due diligence and
Concept Development for Golf and Ski properties.
Food and Beverage Director managing five restaurants including quick
service and Fine Dining
Restaurant Manager Magic Pan International
Executive Chef Specialty Restaurants Inc. managing BOH for $5MM 40K
sq ft property in Detroit, MI
Executive Chef for Gourmet Catering Company focused on corporate
business
Chef for Upscale Ski Resort Property
Sous Chef for upscale Resort
Education and Other
Culinary Apprentice Chef Robert Manson CMC
BS Mass Media Mgmt Northern Michigan Marquette, MI
University
Member of Advisory Board for CEO ACT an entrepreneurial development
business
Attended E-Myth author, Michael Gerber's Dreaming Room Entrepreneurial
Intensive program for creative strategy and new concepts development.
Graduate-Conversion Franchise Sales at Cendant Corporation Franchise Sales
Academy
Graduate - Money Mailer Franchise Sales University for new business start-
ups
Press Mentions: Quoted in Entrepreneur Magazine January 2007 article
"Franchise Funding Options"