VICKY STEIN
Reno, NV *****
Email: ablgli@r.postjobfree.com
PROFESSIONAL PROFILE
An accomplished and respected human resources professional with extensive
experience in human resources management. Created a working environment
that takes an energetic, action oriented approach to issue identification
and resolution. Subject matter expertise includes:
( Human Resources Generalist ( Employee Relations
( HR Polices and Procedures
( Staffing/Recruiting/Retention ( Performance Management (
Disciplinary Procedures
( HRMS Database Administration ( Employee Training/Development
( Legal Issues & Compliance (FMLA, LOA, FLSA, COBRA)
( Benefits Administration
PROFESSIONAL EXPERIENCE
FREEDOM FINANCIAL NETWORK, Sacramento, CA
September 2008 to Present
Provide guidance and assistance in all functions of Human Resources to a
staff of 575 employees, to include management and hourly employees. Scope
of responsibilities includes Compliance, Performance Management, Conflict
Resolution, Recruitment, New Hire Orientation, Benefits Administration,
Employee Relations, Training, Leave Programs, and Terminations.
Human Resources Supervisor
. Enhanced existing recruitment procedures to improve retention with
an emphasis on utilization of specialty trade publications as well
as internal employee referrals.
. Managed investigations and resolutions of all employee relation
issues to include employee complaints, as well as harassment and/or
discrimination allegations.
. Coordinated and conducted benefit presentations and open enrollment
for all new hires as well as current staff.
. Provided support in workforce planning by creating and maintaining
staffing strategies, as well as diversity.
. Achieved Employee of the Month for January 2009.
HOME DEPOT, Roseville, CA
October 2006 to July 2008
Directed all in store human resources activities for 225 associates.
Strategic partner with management team, resulting in changing the human
resources department from a functional role to a strategic business partner
role.
Human Resources Manager
. Provided support, guidance, and direction to management and
employees to ensure moral remained at optimum level during the
reorganization/elimination of positions.
. Reduced absenteeism significantly through consistent enforcement of
policies and procedures.
. Achieved an 82% participation rate for 401(k) enrollment on a goal
of 70%.
. Recognized by store management team for development and
implementation of Employee Recognition Events.
CREDIT ONE BANK, Las Vegas, NV
January 2005 to August 2006
Provided professional employee relations intervention to facilitate
internal communications and problem resolutions for 600+ employees.
Employee Relations Manager
. Implemented innovative recruiting efforts with emphasis on
diversity.
. Reviewed all corrective/termination actions to ensure compliance,
resulting in a significantly reduction in turnover rate.
VICKY STEIN Page 2
. Worked with legal counsel in researching and preparing documents in
major harassment case.
. Established and sustained an effective employee relations
improvement program, strengthening the companies opens door
communication policy.
BARCELONA HOTEL CASINO, Las Vegas, NV
September 2004 to January 2005
Responsible for all Human Resources functions from recruiting to
terminations, as well as leave programs and payroll processing.
Human Resources Manager
. Successfully represented employer at unemployment/appeal hearings
with a win ratio of 90%.
. Oversaw payroll processing for all hourly employees on a weekly
basis.
. Developed and applied human resources policies and procedures
consistently.
KARSTEN MANUFACTURING INC, Phoenix, AZ
April 2000 to July 2004
Manufacturer of the world-renowned PING golf clubs with an employee base of
180 machinists. Responsibilities included employee relations, providing
direction and guidance to management, as well as ensuring training needs
for all personnel were met. Assistant to Safety Manager.
Human Resources Manager (Dolphin Division)
. Development and implementation of Human Resources policies and
procedures,
. Supervision of Human Resources staff and clerical office staff.
. Assisted with reorganization/down sizing of company and staff
reductions.
ICIC, Phoenix, AZ August 1998
to March 2000
International commercial real estate development corporation specializing
in upscale housing alternatives for seniors.
Executive Administrative Assistant
. Supervision of office staff to include recruitment and
terminations.
. Oversaw and analyze all AP and AR functions.
GENERAL DIAGNOSTICS, INC., Reno, NV
November 1993 to June 1998
Electronic repair service organization for all major computer manufacturers
with facilities in 9 states. Supervised entire administrative staff to
include recruiting, new hires, scheduling, performance management and
training needs.
Corporate Administration Supervisor
. Created/implemented computer generated worksheets to track all
capital assets.
. Liaison with all 9 depots regarding procedural questions.
. Compiled and wrote procedures for closing month end books as well
as implemented balancing procedures to AR and AP on a daily, weekly
and monthly basis.
EDUCATION
Madison Area Technical College Seminars (continuing education)
Madison, Wisconsin FMLA and ADA Compliance, COBRA, Union Abatement,
Arizona Payroll Law
OSHA - 10 Hour Certification Training
Harassment/Diversity in the Workplace
PROFFESSIONAL AFFILIATIONS
National Member - Society of Human Resources Management