Customer Service Management

T imothy A. Rau

*** **. ******* ***

Greenville S.C. 29607

864-***-****

ablgld@r.postjobfree.com

Objective

I am eager to obtain an HR Specialist position that will be a stepping stone for entering the HR

i ndustry and to gain experience.

Education

L ander University G reenwood S.C. Fall 2007- August

12, 2010

B achelors of Science in Business Administration

Emphasis in Management and Marketing

AACSB Accredited

Related Course Work

Business Strategy Human Resource Management Managerial Accounting

M arketing Management Business Finance M anagement Info Systems

Spartanburg Methodist College Spartanburg S.C. Fall 2005- Spring 2007

Associate in Arts Degree

General Business Management

Work Experience

Dick’s Sporting Goods Greenville, SC Summer: 2005-

Present

Customer Service Specialist & Coordinator

- Administer all cashiers and create a competitive atmosphere that will boost

n umbers/figures.

- Coordinate Customer service programs by developing and adhering to i ts setup.

- Execute all financial/cash office functions and ensure that the front end is supplied with

necessary resources for register functions.

- Use banking and information system skills to guarantee error free data entry on financial

i nformation and must use attention to detail.

- Respond and solve any problematic t ransactions by using quick response analytical skills.

Computer Skills

- Extremely proficient in Microsoft Office.

- Usage of Microsoft Excel and Word are daily.

Honors and Activities

- LPBS (Lander Professional Business Society) Spring 2010

- iCritical Thinking Assessment Honor

- Team captain for Lander baseball team Fall & Spring

2008-2009

- SCBL (Southern Collegiate Baseball League) All-Star Team

- SAC (South Atlantic Conference) All-tournament team.

Spring 2009

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