Management Project

Executive Summary

Innovative, seasoned and result-oriented IT professional with over 12 years

of experience in information technology, product and project management

together with 6 years of senior executive level experience. With proven

ability to lead and mentor large, diverse and cross functional teams;

managing stakeholder communications and expectations; implementing systems,

processes, and procedures that increase efficiency, profitability, and

customer satisfaction. Strategic leader with overall performance and

significant contribution to the bottom line. Enterprise architecture

strategy, leadership, and delivery track record on mid to large-scale

implementations. In-depth project and product management and technology

delivery skills with business acumen and change management abilities.

Coordinated with multinational organizations in financial services,

business consulting, manufacturing, telecom, and retail sectors; cultural

experience in Europe, North America, and Asia. Consistently ranked in top

1% of the organization for exemplary performance and exceeding

expectations.

Areas of expertise

Leadership Team Acquisitions/Mergers

Building/Mentoring/Traini

ng

Vendor Management Project/Program Product Development

Management

SOA/SAAS/ESB Web/eCommerce ERP/CRM/Financials

Groupware/Knowledge IT Audit/PCI-DSS Budgeting/P&L

Management

Professional Experience

National Processing Company (NPC), Houston, Texas

September 2006-present

Financial Services Company specializing in credit card transaction

processing

Senior Vice President of Product Development (February 2010 to present)

Work with eCommerce and B2B systems providing the most effective and

comprehensive service possible to the organization. Direct the technology

teams developing and supporting B2B applications including merchant

boarding, CRM, contact management, reporting, analytics and dashboards.

Set vision, goals, strategy and direction for all B2B products based on

market intelligence and feedback from internal and external users. Serve

as champion to drive product adoption and prioritization through the

organization. Report directly to COO. Oversee product managers and cross

functional teams including product, technology, customer relationship

management and sales support.

. Implemented eSignature product and technology with ensuing revenue of

$800K annually to the bottom line and increasing sales opportunities

in the eCommerce space.

. Lead customer innovation by co-chairing the technology sub-committee

for NPC's customer advisory board.

Senior Vice President of Technology (April 2008 to January 2010)

Managed staffing, budgeting, development, design and integration of

software and hardware systems for multi-site operations and administrative

centers for 550+ users nationwide. P&L responsibility with $4 million

division budget. Oversaw tactical IT operations and delivered technology

resources to development projects. Performed technology assessments to

enhance operations and standardize services. Oversaw design and

development of web and client server applications, intranet/extranet sites

using cutting edge technology. Served as manager of ERP, CRM systems.

Reported directly to COO. Three direct reports and 40 indirect reports

with additional reports or contractors based on projects.

. Managed technology implementation for PCI-DSS, adding over $8 million

revenue in 2008 and $15 million in 2009

. Implemented BizTalk middleware to facilitate concept of Enterprise

Service Bus (ESB), resulting in operational efficiency and $1 million

savings annually.

. Directed migration of Oracle EBS from legacy TRU64 environment to

commodity based Linux infrastructure running on RAC and Data Guard,

saving maintenance costs and improving disaster recovery posture.

. Key participant of M&A effort to acquire leading gateway vendor in

2008.

. Directed teams in many enterprise-wide projects with ensuing revenue

opportunities, improving operational efficiencies and developing

products to meet compliance requirements.

. Negotiated contracts with third party vendors and directed their

performance and delivery.

Vice President of Application Development (April 2007 to March 2008)

Managed staffing, budgeting, development, design and integration of

software systems for multi-site operations and administrative centers for

375+ users nationwide. P&L responsibility with $3 million department

budget. Oversaw design and development of web and client server

applications, intranet/extranet sites using cutting edge technology.

Reported to Senior VP of Technology. Two direct reports and 25 indirect

reports with additional reports or contractors based on projects.

. Implemented collections system utilizing Oracle EBS, contributing to

the bottom-line by over $1 million annually.

. Improved operational efficiency and effectiveness by automating the

POS software download building process utilizing Service Oriented

Architecture (SOA), resulting in over $500k annual cost savings.

. Implemented Cash Management, ACH and iExpense within Oracle

Financials.

. Managed relationship with partners including cardholder data

delivery/transmission, merchant transaction settlement and auxiliary

products/services vendors.

. Directed enterprise-wide projects, developing new applications to

drive operational efficiencies and to meet compliance requirements.

Manager of Application Development (September 2006 to March 2007)

Managed staffing, budgeting, development, design and integration of

software systems operation for 250+ users. P&L responsibility with $1.5

million department budget. Managed design and development of web and

client-server applications. Reported to Senior VP of Technology. Ten

direct reports with additional reports or contractors based on projects.

. Directed the technology integration for over $250 million National

Processing Company (NPC) acquisition from Bank of America NA, growing

the business 3 times and successfully integrating people, process, and

technology.

. Managed Order Management, Inventory, Supply Chain, Procure-to-Pay

Cycle, Drop Shipment Solution, and Integration with Financials

(invoicing, billing, PO etc) projects and rollout.

. Introduced Project Management Organization (PMO) methodology,

discipline and Software Development Life Cycle (SDLC) to streamline

processes, resulting in improved productivity.

E-Switch Technology Inc, Houston, Texas

November 2001-August 2006

Consulting organization serving the Electronic Transaction Processing

industry

Director of Technology Consulting (January 2003 to August 2006)

Managed staffing, development, design and integration of software systems

for clients. Reported to the President/CEO of the company. Five direct

reports with additional reports or contractors based on projects.

. Designed and implemented state-of-the-art merchant boarding (MAG) and

risk management systems, with ensuing multimillion dollar revenue

stream, providing cost savings through operational effectiveness for

Retriever Payment Systems (wholly owned subsidiary of National

Processing Company since 2006) based in Houston, Texas.

. Designed and implemented merchant deployment and inventory management

systems for Optimal Payments headquartered in Montr al, Canada.

Senior Architect of Technology Consulting (November 2001 to December 2002)

Managed staffing, development, design and integration of software systems

for clients. Reported to the VP/CFO of the company. Three direct reports

with additional reports or contractors based on projects.

. Developed credit card terminal deployment business model for merchant

acquiring and processing industry; designed and implemented supply

chain, inventory management, order processing, accounting and

financial reporting tools ensuing revenue and autonomy for Texas

Bankcard Systems, based in Houston, Texas.

Cognizant Technology Solutions Corporation, Teaneck, New Jersey

April 2000-October 2001

Leading provider of IT, consulting, and BPO services from over 50 global

delivery centers with 78,400 employees

Programmer Analyst (April 2000 to October 2001)

Worked as team member, project lead and client liaison for various

multinational organizations, consistently delivering solutions to meet and

exceed client expectations.

. Awarded for best project implementation and recognized by clients on

multiple projects.

Precious Fernitech Private Limited, Nagpur, Maharashtra (India)

May 1996 - July 1998

Manufacturer of modular office partition systems and executive seating

systems

Design Engineer (May 1996 to July 1998)

Utilized CAD/CAM/CNC technologies to design modular systems and plastic

molding equipment.

. Optimized manufacturing by implementing targeted improvements in

operations, process, and procedures.

Education

. Financial Management and Executive Leadership Certification, Cornell

University, New York 2010

. ITPM, Product Development and Corporate Governance, Kellogg School of

Business, Chicago 2007

. Portfolio, Program and Project Management Certification, Stanford

University, California 2004

. Master of Science in Industrial Engineering, National Institute of

Technology (VNIT), Nagpur, India 2000

. Bachelor of Science in Mechanical Engineering, Nagpur University,

India 1996

Technology Experience

Java, JSP, Servlets, EJB VB/ASP, .NET Framework,

VB/ASP.NET

BizTalk, TIBCO, SharePoint Oracle ERP/CRM/Financials, MS

Great Plains

Oracle Database, SQL server Web Focus, Crystal Reports,

Discoverer

WAP, SOAP XML, EDI, NACHA

IIS, Apache, Tomcat, BEA, Web Logic Linux, Unix, TRU64, Windows,

SUN Solaris, AS/400, VAX-VMS

RAC, Data Guard, Commodity MS Project, Primavera

Architecture

SOA, Enterprise Service Bus (ESB), Enterprise Work Flow Mgmt &

SAAS Orchestration

Rapid Application Development (RAD), PCI-DSS, SEI-CMM Level 5

Software Quality Assurance (SQA)

Awards

. CEO award for overall performance (2005) and best project execution

(2006) at NPC

. Award for best project implementation at Cognizant Technology

Solutions Corporation (2000)

Memberships and Associations

. 2009-10 Houston Governing Body Member of the CIO Leadership Network

. Member of the Agile Project Leadership Network (APLN)

. Member of the Project Management Institute (PMI)

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