Kerri Futch
c 707-***-**** *** Sequoia Lane Sebastopol, CA 95472
ablghz@r.postjobfree.com
QUALIFICATIONS
Outstanding Communication Skills . . . Excellent interpersonal skills,
effective written and verbal communicator.
Resourceful Problem Solver. . . Skilled in anticipating and analyzing
problems, then formulating solutions. Adept at managing urgent situations
with tact and efficiency.
Highly Organized and Detail-Oriented . . . Expert in multi-tasking and
prioritizing. Skillfully able to plan and execute both small and large
tasks and projects that require attention to detail.
Technologically Proficient . . . Knowledge of MS office suite, Adobe
InDesign, Filemaker, and Internet research methods.
EDUCATION
BA, English, Humboldt State University
Aug 2006
Community Mediator, Recourse Mediation
Apr 2010
RECENT EXPERIENCE
Administrative Assistant/ Office Coordinator
Mar 2008-present
TLC Child and Family Services Santa Rosa, CA
. Served as a front desk receptionist and office generalist providing
compassionate, client- centered services and support in a housing
program for youth aging out of foster care.
. Managed budgets, managed an extensive confidential client database,
and oversaw all licensing requirements for the programs. Planned staff
meetings, scheduled workshops, ordered office supplies.
. Oversaw accounts payable and receivable, managed and filed all program-
related paperwork, created training procedure manuals for new staff,
and contributed to program development.
. Communicated regularly in person and by email, phone, and fax with
vendors, social workers, attorneys, and other service providers.
. Created and maintained a monthly newsletter for the programs using
Adobe InDesign and the MS Office Suite.
Transitions Advocate, Transitional Housing Programs
Mar 2007- Mar 2008
TLC Child and Family Services Sebastopol/ Santa Rosa, CA
. Mentored and modeled independent living skills to foster youth aged 16-
19 in a transitional housing program.
. Provided problem solving, conflict resolution, and planning
counseling.
. Maintained appropriate working relationships with private and public
agencies for the purposes of effective case management.
Violence Prevention Educator/ Crisis Counselor
Feb 2006-Jan 2007
North Coast Rape Crisis Team Eureka, CA
. Provided crisis counseling for survivors of sexual abuse/assault on a
24 hour crisis line.
. Facilitated age-appropriate empowerment presentations for children and
teens about personal safety, gendered violence, oppression, sexualized
violence, and self-defense.
. Advocated for and accompanied survivors of assault to law enforcement
interviews, court hearings, and SART exams.