Customer Service Sales

Location:

Posted:

September 06, 2010

Kelli N. Peter

SUMMARY OF QUAL I F ICAT IO NS

-H ighly productive in the use of M icrosoft Word, Excel, and Office

-Customer Service experience with friendly, positive attitude

-Uti lize excellent business judgment and time management skills, multi-tasking to ensure responsibilities and

deadlines are consistently met or exceeded

-Proven self-starter, working independently, while contributing to the success of the entire team

-Cultivate client relationships to better understand their needs while acting in the best interest of the company

ADM I N ISTRAT I VE ASSISTANT - AUGUST 2010 - PRESENT

Action Temporary Services, Evansville, I N

-Responsible for fil ing different types of documents, entering documents into the computer, using my customer

service skills to talk with the customers, and answering phones.

C USTOMER SERV ICE REPRESENTAT I VE – J ULY 2010 - AUGUST 2010

Padgett’s Art’s Glass Service, Evansville, I N

-Responsible for taking care of inbound calls in support of customer needs, entered all information into the

computer, general cleaning of the office, using my customer service skills to talk with the customers to be

accommodate their needs.

CUSTOMER SERV ICE REPRESENTAT I VE - FEBRUARY 2008 - J ULY 2010

M i l ls Body Shop, Newburgh / Evansville, I N

-Responsible for answering phones, filing jobs, ordering supplies, general cleaning, entering information onto the

computer, scheduling jobs, talking with insurance companies accepting assignments.

R ECEPT IO N IST – JANUARY 2006 – JANUARY 2008

Essentials Day Spa & Salon

-Responsible for performing general receptionist duties and assist in the daily operation of the salon

i ncluding customer service, retail sales, and inventory control, review and make sure salon policies and

p rocedures are enforced, ensure the friendly, professional, efficient and courteous service is provided in a clean,

well-maintained environment.

E DUCAT IO N

Castle H igh School, Newburgh, I N

3.0, General Studies, 2005

PERSONAL REFERE NCES:

Reference: Clinton Jenkins, Construction – 812-***-****

Reference: Jul ie Williams, Daycare Provider – 812-***-****

WORK REFERENCES:

Reference: Chris Gentry, M i l ls Body Shop 812-***-****

Reference: Leonard Voyles, Padgett’s Art’s Glass 812-***-****

Reference: Kim Devine, Action Temporary Services 812-***-****