Manager Management

Nandu Mahadevan

ablga4@r.postjobfree.com

832-***-****

EXPERIENCE & SKILLS SUMMARY

* 16 years of Information Technology experience with Software

Products and Services companies, playing roles including

Senior Operational Management ERP, Project/Program

Management, IT Service Management, Release Management,

Business Modeling, Requirements, Analysis & Design,

Development, Deployment & Maintenance.

* 5+ years of Senior Operational Management/Account Management

* 5+ years Project/Program Management experience, including

implementation of $40M Oracle ERP deployment, .NET, J2EE and

Oracle Developer Custom Applications.

* 5+ years Business Analyst/Designer/Developer experience

* Account management relationship at senior management levels -

VPs, CIOs, Sr. Directors

* Large IT Enterprise experience working with PMO, Vendor

Management Office, Enterprise Architects, Business

Intelligence, EAI, Content and Collaboration, Database and

System Administration, Network Engineering and Ops, Platform

Engineering and Ops, Service Management Ops.

* Business Service Management experience under the ITIL V3

technology framework. Work with formal functional groups

including Incident Management, Problem Management, Release

and Change Management, Configuration Management and Business

Continuity Management.

* Managed large teams involving technologies including but not

limited to J2EE, .NET, Oracle e-Business Suite, Hyperion

Planning, Essbase, HFM, IT2 Treasury Solutions, Sharepoint

2007, Documentum, BO Business Intelligence, webMethods EAI,

Informatica ETL, SalesForece.com, OpenAir, Success Factors,

Adobe Flash Builder based applications.

* Experienced in the Rational Unified Process (RUP) framework

for SDLC.

* Designed and implemented progressive project management

techniques including extensive project score carding

* Experienced managing global distributed teams in US, UK and

India

* Trained and experienced in Object Oriented Business Modeling

using the Unified Modeling Language (UML), Rational Rose and

VISIO

* IFPUG Certified in Function Point Counting

* Highly motivated and energetic team player

* Strong Knowledge of relational databases and SQL

* Strong troubleshooting, diagnostic and analytical skills

* Proven customer satisfaction/service skills and customer

service mentality

EXPERIENCE DETAIL

BMC Software

Houston TX

Senior Manager, ERP Finance Systems, Oct 2008 - CURRENT

Program Manager, ERP Sep 2007 - Oct 2008

Sr. Project Mgr/Program Manager, Front Office Apps, Jan 2006 - Sep

2007

* As a senior manager of ERP Finance systems and Finance

Automation Service Manager, report directly to Senior

Director/VP of Business Systems of $1.8B corporation, 6000+

employees worldwide

* Manage $5M annual service budget, 10 Direct Reports, 17

indirect reports globally including Technology Solutions

Specialists, Business Analysis, Tech Leads, System

Administrators and Developers.

* Currently Responsible for Finance Automation Business Service

including:

o Oracle ERP e-Business Suite Financial Systems

o IT2 Treasury Management Systems

o Oracle Hyperion Financial Management Systems

o Internal Audit and Assurance Systems

* Direct Account Management Relationships with: Sr. Director

Global Financial Information Systems, VP of Global Financial

Shared Services, VP of Global Procurement, VP of Treasury &

VP of Internal Audit/Control

* Accountability for managing expense and capital budgets,

business case development and ROI calculation for capital

projects by working closely with executive stakeholders;

Consistently meeting operational incident response and

resolution SLAs and have quarterly business reviews;

continuous ongoing maintenance of the system with planned

Releases; develop and maintain applications and systems

roadmap; work with VMO to negotiate complex vendor contracts

for new services and maintenance contracts

* Successful Program Management Delivery Highlights with the

PMO:

o Program Managed and delivered all technical components

of $40M ERP Oracle E-Business Suite 11.5.10

Implementation of back-office financials managing

external vendor services

o Corporate Single Sign-On Application delivery

incorporating BMC IDM technologies.

o Design and Delivery of Corporate E-Commerce Electronic

Product Download - J2EE

o Planview Professional Service Application Upgrade

o Front Office Application Enhancements using Siebel CRM

* Received several Management and Peer Accolades including an

honorary Corporate Recognition Event reward, typically

composed of top 10% talent in all of 6000+ employees.

* Achieved fast track to senior management from Sr. Project

Manager to Program Manager to Sr. Manager in a span of 4.5

years by consistently exceeding executive management team's

expectations and achieving maximum throughput combined with

building solid working relationships with internal and

external customers.

INTELLIGENT INFORMATION SYSTEMS,

Research Triangle Park, Durham, NC

Project Manager, 1999 - 2006

* Reported to VP of project delivery, Managed 3 direct reports

and 17 indirect reports with full account management and

application roadmap, strategy and implementation ownership

responsibility supporting 6 independent business enterprises

across the nation.

* Delivered several multi-million dollar initiatives under the

Rational Unified Process (RUP) Framework.

* Account Managed 6 different customers involving multiple

project stakeholders.

* Oracle Developer 2000 and .NET custom applications space with

predominantly workers compensation insurance data processing

domain.

* Consistently achieved 100% project success and customer

satisfaction.

* Interface with client PMO offices.

* Worked with global team with members in US and India.

* Designed/developed and maintained a web-based real-time

project performance

* Used Function Point based estimation models for software

sizing

* Created UML based business models to capture business

processes using UML activity diagrams

* Successfully contributed to $1.7 to $2.5 million in annual

revenues.

DYN PRO, INC

Chapel Hill, NC

Analyst/Team Lead, 1997 - 1999

* Gathered Detailed System Requirements using Use Case

Methodology and JAD sessions with Customers

* Provided Estimates to design and develop applications

* Designed & Developed several enhancements using Oracle

Forms/Reports/PL SQL

* Performed Unit Testing and Integration Testing

* Created project processes such as code-review checklists, new

development checklists, support management processes.

* Won accolades for building automated process for batch

reports scheduling and logging.

MASTEK LTD

CHENNAI, INDIA

Software Engineer, Jul 1995 - Sep 1996

* Individual Contributor - Off-shore development team,

providing Continuous Maintenance and Enhancement (CME) for

Publishing Business Systems located in Minneapolis, MN USA.

Responsibilities included analysis of system design

specifications and code development. Technologies included

Progress 7.3 under UNIX.

NAGARJUNA HOSPITALS

VIJAYAWADA, INDIA

Systems Integrator, Apr 1995 - Jul 1995

* Developed a hospital drug store inventory and billing system

that maintains inventory, generates expired date warnings,

alternative medicine suggestions and medical bills, and

monitors the flow of medicine and analyzing sales. Technology

was Clipper.

NIIT, VIJAYAWADA, INDIA

Programmer, Apr 1994 - Mar 1995

* As a programmer for NIIT, built materials management system

using COBOL and DBase.

EDUCATION

* Bachelor's Degree in Mechanical Engineering Siddhartha

College of Engineering, India.

* Honors Diploma in Systems Management, NIIT, India.

* Certified in SAP R/3 ABAP/4

* Certified IFPUG function point specialist

* Trained in Object Oriented Business Modeling, MS Project,

ITIL for Executives, ITIL V3 Foundation.

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