Customer Service Assistant
Resume:
Stephanie N. Gonzales
Albuquerque, NM 87105
ablg9n@r.postjobfree.com 505-***-****
EDUCATION
Bachelor's of Accountancy
May 8, 2010
New Mexico State University, Las Cruces, NM
GPA: 3.5
RELEVANT COURSEWORK
. Auditing Theory and Practices . Financial Accounting I
and II
. Fraud Examination and Prevention . Accounting
Information Systems
. Ethics in Professionalism and Accounting . Financial
Information Technology
WORK EXPERIENCE
New Mexico State University Office of Audit Services
September 2008 - May 2010
Student Assistant, Las Cruces, NM
. Responsible for directing telephone calls, greeting visitors, and
maintaining a clean working environment.
. Responsible for operating a desktop computer, fax machine, printer,
binding machine, and a ten key calculator.
. Conducted surprise petty cash counts at various departmental offices
throughout NMSU.
. Prepared monthly financial statements by providing supporting
documentation for recognized expenses.
The University of New Mexico Special Programs Office
August 2007 - December 2007
Office Assistant, Albuquerque, NM
. Mentored students seeking college admission through scholarship programs.
. Developed new ideas with team members for activities and programs for
potential college students.
. Maintained and updated confidential files and inventory, either manually
or using a computer.
Wildlife Trading Company of New Mexico
May 2005 - July 2007
Cashier, Albuquerque, NM
. Provided exceptional customer service while operating a cash register.
. Accounted for daily cash deposits by balancing cash drawers at the end of
the day.
. Processed cash transactions, traveler's checks and credit cards.
. Provided skills and assistance to new employees for training as directed
by management.
ACTIVITIES
. Association of Latino Professionals in Finance and Accounting (ALPFA),
Member
. American Institute of Certified Public Accountants (AICPA) Student
Affiliate, Member
. Finance Club at New Mexico State University, Member
. 2006 Daniels Fund Scholar
REFERENCES
Gail Bamford, Audit Specialist
New Mexico State University Office of Audit Services
Michelle Ward, Teller
Wells Fargo
Trisha Grim, Assistant to General Counsel
New Mexico State University General Counsel
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