Danielle A. Verro

**** **** ****** ****., #*-*** ablg71@r.postjobfree.com

Chattanooga, TN 37415 772-***-**** (C)

Job Objective:

To secure a position where my hard work, dedication, and the ability to acquire new skills will benefit any company I work for.

Knowledge, Skills, & Abilities:

1.

1. 10 years work experience (3.5 years related to social services)

2. Versatile team player, focused on getting the job done, right, and on time.

3. Extensive front line customer relations experience.

4. Proven ability to effectively communicate, verbally and in writing, under calm or stressful circumstances.

5. Extensive confidential document management experience.

6. Strong accurate typing skills at 50 words per minute.

7. Strong Computer skill with specific expertise in:

1. Windows and Macintosh based operating systems.

2. Microsoft Office: Word, Excel, Access, PowerPoint, Outlook, Project.

3. Various Internet applications: Netscape, Explorer, Firefox, Thunderbird, Mac. Safari.

Work Experience:

Olan Mills, Chattanooga, TN March 2010 – Present

1. Critical follow up telephone communication with cliental.

2. Scheduled appointments for church pictorial directory.

3. Retail marketing of studio time and product package option.

Department of Children and Families, Gainesville, FL March 2007 – August 2009

1. Interview clients regarding benefit eligibility.

2. Perform receptionist duties.

3. Input and transmit data electronically through Departments’ mainframe system

4. Maintain confidential client files for storage

5. Sort, log, and distribute mail

Division of Forestry, Gainesville, FL April 2002 – March 2007

1. Dispatched crews to wildfires

2. Maintained current and accurate incident report cards.

3. Issued burn authorizations

4. Educated landowners on Florida burning laws

5. General administrative duties (ie. filing, faxing, copying, and mailing)

6. Processed Purchase Orders for multiple departmental agencies.

7. Volunteered and served on site for multiple hurricane relief operations.

Rigatelli’s Italian Grill, Gainesville, FL October 2001 – April 2002

1. Received customers’ meal orders and processed payments.

2. Ensured properly preparation and presentation to the customer in a timely fashion.

Tri-County TEC (aka, Helping People Succeed), Stuart, FL June 2000 – August 2001

1. Received all telephone calls and routed to appropriate person or agency.

2. Greeted and assisted visitors.

3. Custodian of confidential client & donor records.

4. General administrative duties (ie. filing, faxing, copying, and mailing)

5. Designed and produced business cards and pamphlets.

6. Transposed audio evaluations of clients into a word document.

Education:

High School Diploma

John Carroll High School, Ft. Pierce, FL May 2000

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