Engineer Quality
Resume:
Ronald T. Good
P. O. Box ***
North Apollo, PA **673
***@********.***
September 5, 2010
Dear Sir/Madam:
Please review the attached resume along with this letter for your open
Manager, Quality Assessment and Improvement position. I would appreciate
the opportunity to discuss how my qualifications may be applied to the
needs of your company.
I do have:
Aerospace, Automotive, Commercial, Laboratory, Medical, and Nuclear product
development in both mechanical and electrical product engineering and test.
. ISO 9001, ISO 13485, 21CFR Part 820, QS9000, 10CFR50 Appendix B, and Mil-
Q-9858 Quality System experience.
. A BS in Engineering Science from The Pennsylvania State University.
. Lean Six-Sigma training/implementation for process development and
control in both team and individual settings.
. History of improving quality using both continuous and rapid improvement
methods.
Problem solving/troubleshooter for process improvement and/or root cause
investigations.
SPC data analysis.
Supplier Quality Auditing and Improvement experience including Vendor
Surveillance.
Direct Customer Service experience.
Plus much more See Resume.
Contact information is above. My salary has remained commensurate with my
years of experience.
Thank you for your time and consideration. I am looking forward to hearing
from you.
Sincerely,
Ronald Good
Attachment
Ronald T. Good
P. O. Box 402
North Apollo, PA 15673
***@********.***
SUMMARY
Results-oriented Engineer with 28 years experience in contract
manufacturing, medical/laboratory equipment, military equipment, wire
manufacturing, fossil power, industrial power, nuclear power, and aerospace
operations.
Broad range of quality assurance functions involving facility start-ups,
prototype development, customer communication, and supplier quality
assurance.
Outstanding technical skills; experienced in developing and implementing
quality, inspection and reporting systems.
Familiar with personal computers, networked systems, main frames, and
programming. Strong team player and communicator, skilled in gaining
confidence and cooperation at all levels.
Dedicated and resourceful in identifying opportunities, generating new
alternatives, and implementing practical solutions.
Self-starter, successful in setting and achieving challenging goals, which
produced early results in new situations.
EXPERIENCE
Westinghouse Electric Company - New Stanton, PA
4/2008 -
2/2010
Senior Quality Engineer for a nuclear power plant manufacturer. Quality
Engineering support to replacement parts and repairs to parts for existing
and new nuclear power plants (over 400 worldwide). Review customer orders
to insure compliance to customer requirements. Review/generate
nonconformance documents to resolve quality issues.
Pennatronics - California, PA
10/2006 - 3/2008
Quality Engineer for a printed circuit board manufacturer. Perform all the
duties of a Quality Manager and Safety Coordinator. Schedule internal and
external audits and oversee the ISO9001; 2000 system and working on the
implementation of ISO 13485. Improving the supplier base through Supplier
Corrective Actions and if necessary new suppliers. Coaching young
engineers and Line Supervisors to use daily and weekly data pulls to
improve quality. Manufacturing Engineering tasks to layout new product
lines, generate work instructions and define processes to efficiently
produce the Customers product in a quality manner.
Medrad (Contract) - Indianola, PA
11/2005 - 06/2006
Product Quality Engineer for Computed Tomography (CT) New Products Business
unit
Performed APQP supplier quality duties for the Extravasation Detector
project.
Part of the team that generated top assembly PFMEA for the Extravasation
Detector
Generated Control Plan and Qualification Plan for the Extravasation
Detector.
Fisher Scientific Company L.L.C. - Indiana, PA
1997 - 2005
Quality Assurance Manager/Manufacturing Engineer for laboratory equipment
manufacturer producing over 17000 items. Supervised engineer and
inspectors for plant wide operations. Improved and maintained the ISO9000
system as well as interacted with clients on a regular basis. Also,
utilized SPC and Six Sigma practices. Significantly improved tracking
systems. As a Manager coordinated with the responsible Engineer to find and
implement quality improvements. As an Engineer made improvements to
permanently eliminate warranty defects. Product range included
refrigerators, freezers, incubators, ovens, furnaces, centrifuges, medical
slide stainers, PCR thermal-cycler, hot plate/stirrers, water baths, fire
blankets, slide cabinets, titrimeters, antibiotic zone reader, gel dryers,
tensiomats, sub-sieve sizer, ring stands, clamps, etc.
Project Engineering/Troubleshooting - Design and quality enhancements using
six sigma methods (DOE) to oven/incubator and hotplate/stirrer line
resulted in recurring annual savings of $138,000.
Project Engineering/Troubleshooting - Successfully moved power supply line
from Pittsburgh to Indiana, establishing a one-man cell using six sigma and
lean manufacturing techniques which reduced required space by 70%, labor by
30%, and met production demands.
Project Engineering/Process Improvement - Using Lean Manufacturing lead
team to reduce the oven line from 4000 square feet to 1000 square feet and
improved productivity by 33%. Operators liked significantly less walking.
Process Improvement - Utilized statistical process control methods to solve
problems, generate significant process improvements within short time
frames, and evaluate design capabilities.
Project Engineering - Project to reduce the cost of PCBs was to convert
from through hole to surface mount. Planned, tested, and implemented as
inventories reached conversion point.
Essex Group Inc. Orleans, IN (Contract)
1996 - 1997
Quality/Process Engineer for automotive wire manufacturer producing both
thermoforming and thermosetting primary wire and ignition wire.
Responsibilities span operations from the rod mill through final product
processing. Also, utilized SPC and Six Sigma practices. Provided
technical support to several major equipment installations such as computer
monitoring and control. Provided problem resolution support through a team
environment. Part of a plant wide team that drove PPMs from 25,000 to 500
in two months. January, 97 PPMs at 202 and June, 97 at 53 PPM. Primary
contributor in the generation and implementation of a QS-9000 system.
EMCO Inc. Gadsden, AL
1993 - 1996
Quality Assurance Supervisor for contract manufacturer of commercial
computer, handgun, major appliance, small appliance, and telecommunications
assemblies. Directed inspectors in daily receiving, in-process, and final
inspection activities, and generate inspection plans and report system for
continuous improvement activities. Utilized SPC and Six Sigma practices.
Provided support to product and process design improvements in cooperation
with suppliers, customers, and engineering.
Quality - Concurrently managed six major quality programs and the Metrology
Laboratory while making extensive revisions to the companies Quality manual
ensuring compatibility to individual customer requirements, MIL-Q-9858, and
ISO9001 requirements. Utilized statistical process control methods to solve
problems, generate significant process improvements within short time
frames, and evaluate design capabilities.
McDonnell Douglas Aerospace Huntsville, AL
1988 - 1993
Quality Engineer for major government contractor in areas of flight and
ground hardware. Monitored acceptance and qualification testing; reviewed
purchase requests, purchase orders, and drawings to ensure the
incorporation of quality requirements; conducted source inspections,
supplier audits, and supplier surveys; and coordinated problem resolution
between suppliers and various McDonnell Douglas business units/divisions.
Troubleshooting - Through troubleshooting and close coordination with
production and engineering groups, identified and resolved critical
problems within tight project time frames. Problems range from PCB
delaminating problems, electrical component failure problems, to minor
mechanical problems.
Process Improvement - Modified test procedures on complex prototype unit to
reduce high set-up error rates. New procedures saved over 2100 hours,
prevented costly schedule delays, and eliminated unnecessary repairs caused
by human error.
Process Improvement - Led Quality Data Collection Team that developed
company's first successful supplier rating system. This resolved audit
problems and improved the procurement process company-wide.
Tennessee Valley Authority Hollywood, AL
1987 - 1988
Quality Assurance Engineer for federal public utility. Assigned to
Bellefonte Nuclear Plant to develop and implement the facility's first
inspection plan/inspection report system. Developed documents that defined
the system and trained managers, engineers, and inspectors in its use.
Schneider Engineer Bridgeville, PA
1982 - 1987
Quality Engineer in Vendor Surveillance and Site Quality Control
departments monitoring the Beaver Valley Nuclear Power Station project.
Developed and maintained surveillance and inspection plans, provided
direction to inspectors, and coordinated nonconformance resolution with
architect/engineer and vendors. Reviewed inspection reports, inspection
plans, document changes to ensure inclusion of quality guidelines, hold
points, and regulatory and safety requirements. Coordinated special
projects involving office automation and computer systems.
Quality - Managed tracking and control of open quality items in the
purchase and testing of customized computer systems for nuclear plant and
emergency response facility. Obtained closure on hundreds of items,
resulting in a smooth on-site installation.
Quality - Revamped open item tracking system to produce customized
printouts for Quality Control and other key departments. System improved
item closure rates, reduced labor and paper costs, and was adopted site-
wide.
Project Engineering - Provided technical interface to install hardware and
software for a central mainframe computer system. Resolved all technical
problems and trained support staff, completing total installation within
desired time frames.
Project Engineering - Played key role in relocation of vendor surveillance
operation. Coordinated with architect in developing floor plan, insured
compliance with federal regulations, and minimized downtime in the physical
move.
Process Improvement - Participated on team that designed a company-wide
vendor surveillance system including inspection plan, reporting procedures,
and avenues for problem resolution between vendors and engineering. System
prevented costly repairs and significantly reduced schedule delays and
inspection problems.
Babcock & Wilcox Company - Birmingham, AL
198l
Service Engineer for manufacturer of all sizes of industrial boilers
including large field-erected universal pressure units. Resolved customer
equipment problems that required total understanding of control system set
up, tune up, and troubleshooting.
EDUCATION AND PROFESSIONAL
Certified Reliability Engineer Review Course - Fisher Scientific Company,
Indiana, PA
Six Sigma Training Course - Fisher Scientific Company, Indiana, PA
Lead Assessor Certification Course (IQA, ISO 9000) - Stat-A-Matrix
Institute, Minneapolis, MN
Certified Quality Engineer Review Course - Alabama Industrial Development
Training Center
Engineer In Training Review Course - The Pennsylvania State University
B.S. Engineering Science - The Pennsylvania State University
A.S. Electronics Technology - Lenape Vo-Tech
Certifications: Engineer in Training, and ANSI N45.2.6 Level II Quality
Engineer
Completed numerous industry courses and seminars in areas of quality
improvement.
Contact this candidate