Customer Service High School

Edith M. Adams

**** *. **** **. **** G** . Ft. Collins, CO 80521 . 720-***-**** . Email:

ablg27@r.postjobfree.com

OBJECTIVE Proofreader

EDUCATION B.A. (in progress), English, Creative Writing concentration, History

Minor, will graduate May 2011 from Colorado State University

GPA: 3.54 overall

SKILLS Computers/ Writing

Typed up and edited a 50,000 word manuscript on first freelance

writing job (2007)

Formatted and copy edited screenplay on second freelance job (used

Final Draft)

Proofreads and formats www.ruminatemagazine.org as an intern/volunteer

(2008-present)

Can type 75 WPM

Three months' data entry experience working at front desk of apartment

complex

Familiar with both Windows and Mac

In-depth knowledge of Microsoft Word, used since 2002

Used Microsoft Excel to keep track of submissions; FileMaker Pro to

keep track of submissions and donations; Adobe InDesign to edit issue

proofs (Ruminate Magazine)

Marketing / Sales / Customer Service

Had customers specifically come to my checkout lane because of happy

attitude

Successfully aided customers in getting the "perfect toy" through

recommendations

Raised $600 for high school's marching band

Raised $100 in donated items in one week for Ruminate Magazine's

Christmas fundraiser

Got 10 college bookstores to start carrying Ruminate through phone

calls

Looked up and attained customers for Ruminate's ad section

Training / Organizational Ability

Ascended to cashier status within six months of being hired as a

bagger at age 16

Created new system for contacting authors for Ruminate Magazine

Trained new interns at Ruminate

Helped design Ruminate's format with each issue

Developed new brochure and flyers for Ruminate's call for submissions

Memorized Toys 'R' Us store layout in three hours on the busiest day

of the year

Organized and taught many students in marching band (two seasons)

Communications / Language

Studied Spanish for five years and can hold basic conversations about

work-related tasks

Studied Japanese for three years and can hold polite conversation with

natives

Interviewed dozens of people about stories for CSU's newspaper topics

Keeps a level head when dealing with difficult customers to ensure

satisfaction

Always smiles (

WORK Courtesy Clerk, Cashier, Safeway, Centennial, CO, 2004-2009

EXPERIENCE Sales Associate, Toys 'R' Us, Centennial, CO, 2006-2007

Staff Writer, CSU Collegian, Ft. Collins, CO, 2007-2008

Intern-Literary Editor, Ruminate Magazine, Ft. Collins, CO, 2008-2010

Summer Crew- Cleaning, Front Desk, Ram's Village Apartments, Ft.

Collins, CO, 4/10-8/10

Receiving - Reviewing Shipments, CSU Bookstore, Ft. Collins, CO,

8/10-present

ACTIVITIES Cherry Creek High School Marching Band - 2001-2005, school pride,

performed for football games and statewide competitions; attained

leadership position in 2004, in charge of 16 students; attained higher

position in 2005, in charge of 70 students

CSU Marching Band - 2006-2010. School pride, key performances at

football games and school rallies; attained leadership position for

Fall 2010 and will be in charge of 20-25 students

Japan Club/ Japanese Student Association - Volunteered to communicate

with Japanese visitors, organizing world events on campus

Theatre - Performed a major role in a Japanese production of

Shakespeare's "A Midsummer Night's Dream" in 2008; encore performance

requested the following semester, rehearsed after school with 18

credits to perform again

*References available

upon request

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