Engineering Technical Support

Rhonda Skidmore

***** *. ******* **. ? Middleburg Heights, OH ? (937)-

***-****

Administrative/Engineerng Assistant

Administrative support professional offering extensive experienced working

in a fast-paced environment demanding strong organizational, technical and

interpersonal skills. A team player detail oriented with a results-driven

focus to complete projects on time and in accordance with company goals.

Professional Experience

ABX Air - Wilmington, Ohio 1997 to 2009

Administrative/Technical Support

. Type correspondence and assist engineers within various degrees of

engineering disciplines.

. Distribute mail to approximately 60 employees.

. Handle phone coverage and direct calls to appropriate departments.

. Generate job cards and engineering repair orders as directed by the

engineers.

. Create charts and graphs to track departmental productivity and quality

assurance.

. Use Corel Draw to create engineering sketches.

. Converted electrical wiring diagrams into CAD.

. Compile and maintain control records and related files to release

blueprints, drawings, engineering documents to other operating

departments

. Post changes to digital or manual control records, release documents and

notify affected departments.

. Maintain all Supplemental Type Certificates issued by the FAA.

. Enter data into access for tracking purposes.

. Maintain calendar, engineering duty roster and departmental employee

roster.

. Enter attendance records into Automated Tracking System (ATS).

. Order office supplies as needed and maintain office equipment.

. Receive visitors and schedule meetings.

Computer Skills

. Microsoft Office Suite

. AS400 (Parts, Maintenance and Inventory)

. Adobe Acrobat 7.0 Professional

. Microsoft Front Page

. Corel Draw Graphics Suite

. I-Notes

. Canvas

. On-Base Client, scanning technology, Internet proficient

Education

. Completed Microsoft Certified Application Specialist Certification

courses through Corporate College a division of Cuyahoga Community

College, Cleveland, Ohio, 2009

. Southern State Community College, Wilmington, Ohio

. Associates in Applied Business, 2004

Contact this candidate