Medical Supervisor

*** **** ****** . *****, **** *****

Phone 330-***-****/216-***-****

ELIZABETH RICKS

OBJECTIVE - Seek a position where I may utilize my 20 years of training and

experience in management and office administration with the opportunity for

professional advancement based on my performance.

SUMMARY OF QUALIFICATIONS

Bilingual; Spanish

Typing 65 wpm; 10 Key

EPIC, SharePoint Pro, Appointments Pro, PowerPoint, Excel, Access, AS400,

Word, Windows, Dbase II/III, Mapics, Enable, MS Works, Harvard Graphics,

R.T.C.I.S., P.C.S. T600, RUMBA

EXPERIENCE

Cleveland Clinic - Medical Secretary

2006-Present

Maintain schedules for 3 Staff Physicians. Type patient summary letters.

Assist with processing and completing disability forms, certificates of

medical necessity, medication authorizations and calling in approved

prescriptions. Assist with processing and ensuring completion of paperwork

for research grants and investigational medications. Assist Pulmonary

Hypertension Coordinators with scheduling, processing and ensuring

completion of disability paperwork for patients. Type summary letters for

pulmonary hypertension patients for the entire department. Assist patients

in applying for medications at no cost through Manufacturers. Coordinating

appointments for local and out of state patients. Maintain a line of

communication between the doctor and the patient. Order supplies through

Lawson and Staples for entire pulmonary department. Weekly inventory and

maintain supply room.

SW Cleveland Sleep Center - Operations Supervisor

2004-2006

Assistant to the Medical Director. Manage and maintain schedule for clinic

and sleep labs as well as professional schedule for the Medical Director.

Responsible for efficient operation of 2 offices and 5 sleep labs. Ensure

correct patient information in patient files. Create and maintain patient

charts. Retrieve and send patient letters. Translate into Spanish all

patient education material and new patient packages.

Cole Vision Corporation - Patient Accounts/COB

2001-2004

Construct explanation of benefits statements. Approve, process and

troubleshoot Medicare claims and refunds. Determine processing required and

take necessary action for inbound explanation of benefits statements;

approximately 758 monthly. Prepare correspondence letters for Medicare and

Medicaid reimbursements. Prepare overpayment letters to plan sponsors,

providers, patients and dunning letters; approximately 800 monthly.

Coordination of benefits. Translate Spanish claims and correspondence.

529 BINA AVENUE . AKRON, Ohio 44314

Phone 330-***-****/216-***-****

ELIZABETH RICKS

Burlington Motor Carriers -Supervisor

1996-2000

Supervising a staff of 14 commercial truck drivers and office personnel.

Upgrading and maintaining desktop procedures. Liaison to Procter & Gamble,

vendors, customers and 20 freight carriers. Monitoring shipping and

receiving docks for 3 production facilities. Supervising the loading and

unloading of inbound and outbound product schedules. Creating and

maintaining staff schedules. Performing weekly, monthly and quarterly

audits of finished product, raw materials and equipment. Performing staff

evaluations, counseling disciplining, hiring and terminating staff. Ensure

safety procedures and licensing compliance with city, state and federal

agencies in association with but not limited to the Department of

Transportation.

HMI Industries - Account Administrator

1995-1996

Completing data entry for credit applications, contract information,

employment verifications, customer verifications, assignments of

distributor and regional numbers to applications and contracts. Completion

of denial letters.

United States Marine Corps - Marine/Administrative Supervisor/Plumber

1989-1994

Supervising the administrative duties of the maintenance facility for a

Battalion of over 500 Marines and Sailors. Receiving, sorting, entering

data, distributing, filing and ensuring completions of all work orders for

20 building. Performing all duties as the only active duty plumber for 18

office building and 2 living quarters. Creating and implementing programs

and procedures for databases and alpha rosters. Monitor and maintain

required training for a company of over 300 marines, to include the gas

chamber, rifle and pistol qualifications and physical fitness testing.

Preparing correspondence to include routine, confidential and classified

materials for the Company Commander.

Contact this candidate