Customer Service Office
Resume:
DONNA M. CARTER
Collinsville, VA **078
*******@*****.***
OBJECTIVE:
To obtain a position within a company that is both challenging and rewarding.
QUALIFICATIONS:
• Customer Service Experience
• Excellent communication skills both written and verbal
• Good organizational skills detailed oriented
• Computer skills (some Microsoft Office Suite)
• CPR certified
• Trained and educated on Human Services practices and procedures
EDUCATION:
Patrick Henry Community College Martinsville, VA
Human Services Certificate 08/10
Current GPA: 4.0
Human Services Internship
Free Medical Clinic – Martinsville/Henry Co. 06/10-07/10
• Assisted staff with basic office procedures
• Customer service
Golden Living Center 06/10-07/10
• Assisted activities director in conducting therapeutic
activities for residents.
First United Methodist Church Day Care 02/10
• Observed the behavior of children in a daycare/classroom setting.
Clearview Elementary School 02/10-03/10
• Assisted with guidance of children in daily curriculum and field trips
EXPERIENCE:
American of Martinsville Martinsville, VA
Shipping Clerk 01/00-12/08
• Checked products on the computer for availability
• Scheduled shipments to the dock area for pickup
• Communicated to dispatchers via telephone concerning freight pick up
• Typed and prepared bills of lading via computer for carriers to sign
• Printed and sorted documents to be signed
• Verified all information on paperwork was correct including driver signature
• Faxed bills to customers, upon request
• Used 10 key calculator and customer service in everyday work
• Filed paperwork after completion
• Assisted supervisor and other office personnel as needed
Contact this candidate