Gina Smith

**** *** ****** ******* ***** *****

Cell: 806-***-****

ablfgq@r.postjobfree.com

Education: Texas Tech University 1979-1982

American Business College 1982-1984 Business Administration

Employment:

Minsa Corporation: Customer Service/Credit Manager 1982-2004

(Second largest corn flour manufacturer in the Snack and Mexican Food Industry) 2008-2010

• Rehired by CFO of company to restructure credit and collection department due to outstanding debt.

• Responsible for managing and collecting outstanding invoices and debt for over 300 accounts based on

30, 60 and 90 day Accounts Receivable aging for all of the U.S. facilities.

• Reduced DOS from 68 to 35 due to restructure of credit and collection department by implementing new

policies and procedures.

• Reduced outstanding balance on Accounts Receivable by $750,000 within 6 month period.

• Responsible for co-working with company lawyer to establish Note agreements and personal guarantees

for non collectable debt accounts.

• Control point for management to release orders for out of term accounts.

• Responsible for processing customer credit applications to establish credit terms and credit limits for over

300 customer accounts.

• Maintained complete credit file for each customer including bank references, Dun and Bradstreet reports,

credit references, credit ratings.

• Responsible for arranging payment agreements with the management of outstanding accounts.

• Responsible for weekly reporting to senior management and board of directors on out of term accounts

and balances of Notes Receivables.

• Responsible for management of Accounts Receivable.

• Responsible for managing 5 customer service representatives in order entry, inventory, warehouse and

shipping,

• Responsible for outsourcing freight carriers for logistics to negotiate and contract annual freight rates.

• Responsible for reporting weekly sales tons sold and freight cost analysis for all U.S. locations.

• Responsible for managing freight agreements for foreign shipments with freight forwarders to comply

with required ocean documents.

• Assisted customers in answering of questions regarding products, services, pricing, documentation,

quality issues and customer complaints.

• Assisted sales department as inside sales representative.

• Provided training and testing for all areas managed.

• Provided quarterly objectives and performance reviews for each employee supervised.

• Responsible for writing the policies and procedures for each area in the Customer Service/Credit

Department

• ISO 9001:2008 Auditor Trained and Certified.

Anderson Building Company: Estimator/Sales 2004-2008

• Inside sales.

• Estimated pricing of metal buildings.

Other Experience: Computer literate in Microsoft Word and Excel.

Macola and Axapta computer programs

References: Available upon request.

Contact this candidate