DONNA EDWARDS, CAPP
**** ******* *****, ************, ** 07840
908-***-**** (h) 908-***-**** (m)
PROFESSIONAL PROFILE
Well qualified by experience, education and training to manage complex, detailed
administrative functions, especially in accounting. Achieves desired results through
strong personal example, planning and organizing, effective group leadership and
communication skills. 20 years of experience in Accounts Payable, 5 years in
Unclaimed Property.
PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS
Abandoned Property Services, LLC
December 2007 - June 2010
Compliance Manager
April 2009 - June 2010
Major Responsibilities
-Main point of contact for over 45 clients for unclaimed property compliance with all
states.
-Coordinate submission of data and timely return of data in state required reporting.
-Provide statistics to upper management weekly during peak season and billing detail
semi annually.
-Coordinate assistance from billing clerk during peak season and supervise one FTE.
Major Achievements
-Organization of and control of all clients, states, statistics, state statutes
impacting client reporting where there was none previously. Set up tracking templates
which kept management and staff up to date on client progress during the reporting
season.
Relationship Manager
December 2007 - April 2009
Major Responsibilities
-Assist companies in audit defense or advisory services with respect to unclaimed
property.
Realogy Corporation (f/k/a Cendant)
January 2003 - October 2007
Manager - Unclaimed Equities
May 2005 - October 2007
Major Responsibilities
-Compile data from 13 Legal Entity Segments (i.e, Hotel, Real Estate, Vehicle Rental)
in order to comply with VDA filings in several states, as well as filing with ASUS for
28 others.
-Provide accurate NAUPA Filing, Due Diligence letters and follow up, and maintenance
of all UAP property through TRACKER for all legal entities that report up to Cendant
Corporation.
-Assist with any State and Local Tax filings by assisting in CORPTAX, state
apportionments, ACH's directly paid to the state agencies, and GL reconciliation of
all tax payments.
Major Achievements
-Streamlined the tax payment coordination in order to provide timely turnaround of
reconciliation during close week, saving 10 man hours per quarter.
-Developed policies and procedures for after initial compliance for Unclaimed Property
administration.
-Held meetings with Regional Accounting Directors to initiate the new process of
tracking and reporting Unclaimed Property.
Cendant Corporation
Director - Shared Services/Accounts Payable
January 2003 - May 2005
Major Responsibilities
-Direct a combined total of 49 FTE's in the payables operations of NRT, Inc and
Cendant Timeshare Resort Group, providing point of escalation for Vice Presidents and
Controllers processing over 100,000 vouchers per month.
-Direct liaison with IT regarding maintenance, upgrades, and testing of the PeopleSoft
Financial Database for versions 7.5 and 8.4 in four environments.
-Assist in the Unclaimed Abandoned Property project, complete Tracker training and
initialize set up of system.
Major Achievements
-Maintained service level agreements despite 45% vacancy rate due to decision to
outsource AP, including both a manager and a supervisor.
-Served as AP Functional Lead for PeopleSoft conversion from 7.5 to 8.4 for four
environments, including a migration from JD Edwards. Uncovered and resolved over 1,200
unbalanced entries in PeopleSoft providing accurate posting of sub ledger items to
General Ledger.
-Completed transition of Trendwest and Resort keying for a combined total of over
16,000 vouchers a month to Shared Services saving headcount of five in the business
unit.
-Initiated and implemented vendor upload technology saving data entry personnel 30
hours of manual keying.
-Initiated and began to test voucher upload technology which is calculated to allow
redeployment of one FTE.
Covanta Energy Group f/k/a Ogden Energy Group
November 2000 - January 2003
Manager - Accounts Payable Systems - promoted to Director December 2002
Major Responsibilities
-Manage a group of 6 in the daily processing of corporate payables using PeopleSoft
Financials version 7.5, assist in system upgrades/implementation, recommend
efficiencies and streamline processes, with documentation of new procedures and
personnel training, troubleshoot system issues for regional offices.
Major Achievements
-Completed implementation of bank change: derivation of new bank codes, system setup
and test, print 3,500 test checks, verification of acceptability, and successful
cutover.
-Decentralized the voucher keying process of the Water Division, complete with formal
and one-on-one training.
-Successfully migrated the NY Corporate office into AP in NJ of about 500 vouchers per
month.
-Determined vendor and design new check stock with protection features.
-Created efficiencies with check printing: alphabetize sort, create different pay
cycles, physically move printing workstation.
-Enhanced the wire transfer process saving employee time and manual accruals.
-Enhanced the worklist functionality in PeopleSoft increasing efficiency in all
facilities.
Verizon Wireless (aka Advanced Mobile Phone Services, NYNEX Mobile Communications,
Bell Atlantic NYNEX Mobile, Bell Atlantic Mobile, Cellco
Partnership)
April 1984 - November 2000
Staff Director - Financial Integration
March 1998 - November 2000
Major Responsibilities
-Assist in new projects or audit concerns as assigned to streamline operations or
document procedures, which will enhance the effectiveness and profitability of both
the Finance Department and the company.
Major Achievements
-Member of Functional Team assigned to implement PeopleSoft Accounts Payable Module,
version 7.5 within a four month time frame, converting financial databases,
determining customizations necessary, becoming an expert in the PeopleSoft A/P
functionality, developing documentation, training staff, setting policies for
implementation at HQ and then deployment into new Verizon Wireless regions. Post
deployment assistance with the Purchasing/Accounts Payable interface, match
exceptions, error report, process tuning and configuration.
-Served as Finance's Document Retention Coordinator, visited storage facilities and
marked boxes for destruction saving $10,050 annually and freeing 3,100 square feet of
storage space.
-Audited the Company pager account, reduced monthly billing by transferring accounts
to cheaper plans and disconnecting 143 accounts.
-Served as Finance's representative in the company's Culture Initiative "Focus on
Customers", trained the trainers, facilitated sessions for the
Bedminster/Morristown/Orangeburg area, coordinated attendance for 234 Finance
employees, and documented all areas' 2,500 process improvements and attendance
records.
-Served as Finance Representative on the Y2K committee.
-Prepared Abandoned Property initial filings for all states for Verizon Wireless,
according to their dormancy periods, compiled and mailed Search Letters keeping in
compliance with the state laws.
Staff Director - Accounts Payable
July 1995 - July 1997
Major Responsibilities
-Recruit, train, maintain, motivate and manage an18-person staff.
-Achieve and maintain mastery of all operating and control systems.
-Ensure compliance with federal, state, internal and external audits, including
delivering 1099s and state filings for escheatable properties.
Major Achievements
-Improved team performance through new communications devices: procedure manuals,
cross-training programs, and regular staff meetings. These and other initiatives led
the Accounts Payable Department to earn the President's Team Award for Quality, 3rd
Quarter 1993.
-Reduced corporate use tax liabilities by $750M, personally providing documentation to
auditors in three states.
-Drafted and published the Employee Expense Voucher Procedures and Schedule of
Authorizations for utilization upon joint venture 1995.
-Trained internal customer formally and informally on new Accounting system, coding,
translations, BA7 preparation, and procedures upon merger. Transferred work location
to Bedminster to monitor and supervise the AP department from Headquarters.
-Full integration of Bell Atlantic Mobile and NYNEX Mobile's Accounts Payable
Departments. Greater efficiencies gained with integration of regional Accounts Payable
processing into HQ (NE and SE).
-Devised ways to meet/exceed volume demands despite staffing problems due to
promotions, leaves of absence, and incidental extended time off. In 1995, all was
accomplished with a 25% turnover in staff and a 13% vacancy rate. In 1996, maintained
processing without manager and full staff for six months.
-Determined more efficient work patterns, resulting in less phone calls, and improved
customer satisfaction. Instituted process improvements on prioritizing, analyzing
workflow, voucher processing, auditing, filing, and retrieving.
-Initiated cross training and enhanced AP staff's CODA functionality.
-Streamlined paperwork and function in the wire process with Treasury.
-Developed and delivered a new interface within seven months for over 2,000 Network
Leases saving ten system hours per month.
-Participated on the IPS team to integrate purchasing and AP departments, and assisted
the procurement team in the analyzation of a software system to integrate with CODA.
-Investigated and implemented scanning for AP vouchers for January 1997.
-Investigated and implemented Tracker2000 software for the escheatment of Abandoned
Property.
-Controlled processes by authoring and publishing new imprest fund guidelines.
-Volunteered to coordinate the physical office relocation from Orangeburg to Pearl
River, 1991.
Prior Positions
Assistant Manager Accounts Payable May 1989 - June 1995
Accounts Payable Group Leader October 1985 - May 1989
Accounts Payable Representative February 1985 - October 1985
EDUCATION AND PROFESSIONAL
TRAINING
Bachelor of Science, Office Administration Butler University, IN 1982
CAPP Certification International Accounts Payable Professionals 2003
Extensive training on PeopleSoft 7.5 and 8.4, and PeopleSoft Query
Training from The Freedom Group on the Tracker Unclaimed Property Software - 4 days
MicroSoft Office Excel, proficient in all Microsoft Office modules
Over 30 company-sponsored training courses addressing personal growth and development,
people and project management, unclaimed abandoned property, and financial management.