Sales Manager

**W*** Hackberry Drive, Glen Ellyn, IL *****, 630-***-****, **********@*******.***

Patricia Posavec

Objective

To utilize my 20 years of inside sales experience as an integral part of your sales team. I believe I would be a

great asset to your company. I’m a hard worker and quick learner, and I put a lot of pride and integrity into my

work. I’m customer oriented and able to multi-task with excellent customer service skills.

Experience

2006-present

Smith Cooper International, Northlake, IL (Master Distributor of Stainless Steel Pipe, Valves and

Fittings to the Industrial, Pharmaceutical and Food Industry)

Inside Sales

• Checked stock, quoted pricing, entered and expedited orders, and would upsell product to existing

customers, even sourcing products elsewhere in order to obtain their complete order

• Started in valves and actuation, then moved to pipe and fittings

• Followed up on quotes to obtain the order or find out why we lost it

• Used I-Quest and MAS200 software systems

• Accepted numerous calls from end users with technical questions on our product; i.e. Liquid Air of

Canada, General Motors, etc.; I would recommend the best product for their application and then put

them through one of the distributors in my territory

2003-2005 Hughes Supply, Phoenix, AZ and Albuquerque, NM (Treatment Plant Group)

Inside Sales/Project Manager

• While at Hughes/Phoenix, I quoted contractors valves and fittings being used in water and wastewater

treatment plants

• Promoted after 6 months to Inside Sales Manager over a group of 6 others

• Entered orders and checked stock in Eclipse software; also used Word and Excel

• Interviewed new prospects for inside sales and hired a new employee

• Kept track of group’s sick, vacation and personal days; also did performance reviews

• Made visits to key contractors to build rapport including putting on barbeques at their locations in order

to improve relations

• At Hughes/Albuquerque, I managed a new $6M treatment plant project

• This project was awarded to us at a nearly 0% margin; I re-sourced all the product through the same and

some new vendors in order to increase our GPM to 10.11%

• Maintained a company vehicle and made rush deliveries of parts to jobsites as needed

• Assisted with annual inventory counts

2000-2003 Henry Pratt LLC, Aurora, IL (AWWA Butterfly Valve Manufacturer)

Inside Sales

• Assisted distributors across the western US checking our stock, quoting valve applications, expediting

orders; also assisted our factory reps

• Used JDEdwards software and FastPrice Quotations software to enter orders and quotes

• Participated in many internal and external training opportunities, including hands-on actuation training

by AUMA Actuators and Controls in California

• Visited customers in my territory by traveling with our Rep to explain new product offerings to increase

sales, and give them the good feeling of seeing someone from the factory in person

• Managed a very demanding territory with key distributors such as Hughes Supply, the Marden Susco

group, Ferguson Enterprises and National Waterworks and succeeded in increasing sales each year in

this territory

• Sent out submittals on our valves and replied to comments on these from major engineering firms such

as Black & Veatch, in order to get our valves approved

• Many times, I spoke directly with key engineers at various water treatment facilities such as the Chicago

Water Reclamation District or the Naperville Wastewater Treatment Facility

1998-2000 Systems Union, Inc., Itasca, IL (Accounting Software Provider out of the UK)

Account Manager

• Called existing and former users to quote software packages, upgrades, additional platforms and

modules

• Started out managing the Chicago Midwest Region, but as sales quotas were exceeded, my territory

expanded to include the Northeast US

• Continued to exceed monthly sales quotas to earn the Chairman’s Award in 2000 which included the

award of a trip to India

1996-1998 Dynasonics, Inc., Naperville, IL (Manufacturer of Ultrasonic and Insertion Magnetic Flow

Meters used in the Wastewater, Chemical Processing and Pulp and Paper Industries)

Inside Sales/Application Engineer

• Assisted distributors and reps across the US and Canada, answering technical application questions

• Assisted end users at plants in the field with application and use questions, analyzing their application to

ensure there were enough solids in the media for our ultrasonic meter to measure the flow

• Reviewed plans and specs using Dodge Scan equipment to find new business for our product and would

then refer these projects to the reps assigned to those locations

• Produced and sent out submittal packages and then responded to engineers’ comments on such in order

to get our flow meters approved in certain jurisdictions

• Attended ISA and WEFTEC trade shows each year around the country explaining our products and

greeting reps and distributors who attended

Education

2009 Skill Path Seminars

• Managing Multiple Projects, Objectives and Deadlines

2007 ASA Education Foundation

• Essentials of Profitable Inside Sales in Distribution

2000-2002 Waubonsee Community College, Aurora, IL

Certificate of Organizational Communication Skills for the Business Professional

• A culmination of 5 8-week classes in MS Office Suite, Business Communications & Letter Writing,

Introduction to Business, Principles of Marketing and Communication in the Workplace

• Maintained a 3.8 GPA

• 15 credit hours accumulated toward an Associate in Applied Science Degree-Marketing

1972-1976 Proviso East High School, Maywood, IL

• Diploma, graduated with Honor Roll Achievement Award

References

• Andrea Powers, Coworker and Friend 30 years, 770-***-****, *******@******.***

• Shawn Mohon, Regional Sales Manager for Smith Cooper, 630-***-****, ******@************.***

• Mark Sladek, Regional Sales Manager for Smith Cooper, 847-***-****, *******@************.***

• Bill Roeber, General Manager for Dynasonics, Inc., 800-***-****

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