Customer Service Software Engineer

OBJECTIVES:

A Graduate Software Engineer with extensive knowledge of

programming, database and Algorithms and with considerable

work experience seeking a challenging opportunity.

QUALIFICATIONS:

Master of Computer and Information Science,

Cleveland State University,

Cleveland, OH. GPA 3.5.

Bachelor of Engineering in Computer

Science Engineering

M.S.University, India. GPA 3.47/4.

TECHNICAL SKILLS:

. Operating Systems: MS Dos, Windows, Unix,

Linux.

. Programming Languages: C, C++, J2SE,

J2EE, Struts, Hibernate, J2ME, C#.net,

VB.net

. Basic Knowledge: HTML, XML, CSS,

. Server Scripting: PHP, ASP, JSP

. Browser Scripting: JavaScript, Ajax, E4X

. Database: Oracle, SQL

Server, MySQL, MS Access

. Others: MS Office Word, Excel,

Power point.

WORK EXPERIENCE:

IT Intern, LCG Inc., Arlington-VA (July-10 to Present),

. Active team member in developing software named

Feedback Collection System for Federal Government.

. Team member in testing of Automated Review Manager

(ARM), Grant Review system for Federal Government.

Graduate Assistant, Dean's Office, Nance College of Business,

Cleveland State University (Aug-09 to July-10)

. Website Maintenance of Nance College of Business.

Office Assistant, Honors Department, Cleveland State

University (Aug-08 to July-09)

. Developing & Testing Software made On Microsoft Access

. Website Maintenance of Honors Program

. Advising Students.

Software engineer, Tec so Ltd., The

Italian MNC, India (Dec-06 to Mar-08)

. Developed & Tested Software's

. Successfully Completed key Projects 1) School

Management System

2) Training Management System

. Database Maintenance, Client Servicing, Office

Running Errands.

Software Trainee, L&T Chiyoda Ltd, India (May-06 to July-

06)

. Developed Security System Software.

COURSE WORK:

Advanced Operating System, Relational Database Systems, Data

Communication Systems, Systems Analysis and Design,

Enterprise Application Development, .Net Framework ( VB.net &

C#.net), Advance Topics in Database Systems, C/C++ for System

Programming, Detailed study of software risk analysis and

management using COCOMO software, Data mining and SAP.

RELEVANT PROJECTS:

Feedback Collection System Using Java

Struts2, Hibernate, MySQL & Eclipse IDE

. Survey System for federal Government so that

officials can create survey and pass it to reviewers.

It also analyses survey result and give detailed

analyzed data to officials to make a decision.

Bluetooth Networking and Applications Using J2ME, J2EE and

Bluetooth java API's

. System which establishes Bluetooth network with

several Bluetooth devices and try to decrypt the

encrypted code using brute force cracking method by

assigning tasks to all Bluetooth devices connected to

network which is known as parallel processing.

Software Security System using J2SE, TCP/IP protocol and

Cryptography:

. Software which authenticates clients before using

particular software by checking in database at server

side, maintains timestamp of clients. For secure

connection between server-client, triple DES

algorithm is been used.

School Management System Using PHP, JavaScript, mysql

and Apache server:

. Focuses totally on management of the school system

including results, student accounts

and all other basic features.

"Farmer's Fresh Market" using C#.net & SQL Server:

. System which keeps record of all basic information of

market e.g. Items, Departments, Attributes etc.

Model View Architecture Using JDBC and Oracle:

. Explore JDBC APIs to query and modify any number of

databases including Model View Architecture.

RMI Chat System Using Java RMI:

. A Chat Program through which multiple users can do

private chat and public chat in chat rooms.

PROFESSIONAL STRENGTHS:

. Customer Service Oriented and efficient people skills

. Strong Team Management, analytical And organizational

Skills

ACHIEVEMENTS:

0. Team Leader of Student Committee for Computer Society

of India- Vadodara Wing, Organizing and coordinating

various events like Paper Presentation, Technical and

Non-Technical Quiz, Gaming along with supporting

student participation and promotional activities.

** References are available upon request.

Contact this candidate