Project Manager Engineer

A ndrew MacDonald

*** *. ****** **. * thaca, M I 48847

Phone Cell: 989-***-****

Phone Home: 989-***-****

Email: *********@*****.***

Objective: To obtain a challenging fulltime position in the Information Technology field with

t he possibili ty of career advancement.

Education:

3 years completed coursework at Davenport University for Bachelors in Global IT

M anagement

Certifications:

M icrosoft Certified IT Professional (MCITP): Enterprise Administrator 2008

M icrosoft Certified Systems Engineer (MCSE) 2003

CompTIA A+ Certified

Experience:

IS/ IT Network Administrator/Helpdesk Support

2009-Current Community Mental Health for Central M ichigan

Computer Repair Technician

2006-2009 Self Employed

I T Helpdesk Support Technician

2004-2006 I thaca Public Schools

Summary of Skills: Skills include project planning and implementation and maintenance in

a M icrosoft Environment. WAN/LAN management in a Cisco/HP environment. Windows

XP, Vista, 7 design, deployment, maintenance, in a 2008 Active Directory Environment.

M anagement Maintenance and deployment of Windows 2003/2008 Servers.

Scope of operating systems included Windows 2003 Servers; Windows 2008 Servers,

W indows XP, Vista, 7, Novell Netware Servers. Determine the exact nature of problems (1st

to 3rd line support). Providing support for end-users and support to over 400 users based in

6 remote locations.

• Experience in scheduling and meeting deadlines, planning and developing methods

for computerizing a range of business and healthcare related tasks.

• Providing support of IT hardware, software and network equipment. First, second

and thi rd line support.

• Trouble shooting, administration and support of Windows 2003/2008 Server and MS

E xchange 2007/2010 environment on Dell PowerEdge hardware at all levels.

• Optimum t rouble shooting and problem solving abilities developed.

• Visual Basic 6, .Net, ASP and HTM L programming skills.

• Managing the Exchange email system, and Sendio Sender Verification System (spam

f il ter).

• Management of SonicWall Firewall. Security Controls such as WiFi Authentication

using MAC

Address logon and NAP (Network Access Protection)

• Project Manager and sole member for design and implementation of Network Access

P rotection (NAP) for entire organization.

• Project Member for implementation and design of a Terminal Services Farm and

RemoteApps for 100 remote users.

References:

J udy Brown, 218 Webster St, I thaca, M I 989-***-****

David Har r ison, 1612 W. Cheesman Road, St. Louis, M I, 989-***-****

Ter ry Brown, Principle South Elementary 400 Webster St., I thaca, M I 989-***-****

Robert C. Chadderdon 2501 Sun Canyon Lane SW Albuquerque, N M 87121 505-***-****

Cory Hackett 131 W. Marshall St. Alma, M I 48801 Home: 989-***-**** Work 989-***-****

x1385

Contact this candidate