Caren A. Burns, AIA, TSA, RID, IIDA, IFMA
***** **** ****** **** ***** * Cypress, Texas 77429 * 281-***-****
Qualified to manage large facility management or multi-project capital programs in
development of proposal plans and strategies, contract procurement, monitoring,
maintenance, cost and estimating for engineering design, construction and support
services obtained from professionals, project managers, A&E groups, internal and external
research providers, conceptual drawings, blueprints, and/or other resources. Have been
responsible for preparing, organizing and presenting accurate financial information,
progress reports and work assignments related to the design, construction and renovation
for numerous types of projects for major institutions for over 30 years. Have strong
management skills to supervise and monitor the quality control efforts of personnel and
external consultants. Have negotiated numerous types of contractual agreements with
consultants necessary to implement all types of projects. Have led teams of professionals
in safety management, technical analysis, value engineering and other solutions for a wide
variety of projects. An excellent writer, a self-starter, highly organized, work easily under
pressure and have a strong commitment to excellence and hard work.
Excellent knowledge of various acquisition regulations and other government acquisition
regulatory and statutory guidance programs. Extensive experience in the ability to develop
contractual terms and conditions, and to serve as a contractual authority and advisor.
Experienced on how to utilize cost or price analysis techniques to evaluate and negotiate
contractor proposals and develop documentation to substantiate regulatory issues. Have
also developed briefing materials, reports, and presentations for senior officials in the public
and private sectors.
Have led in management positions for the complete implementation of all new/renovation
design and construction capital improvement and/or infrastructure projects. Have led in
land use services, human resource affairs and other essential services, to enable any
organization to achieve its purpose of excellence in public service and to promote the best
personal experiences for customers staff, visitors and the surrounding community.
Able to conduct lecture or seminar courses and/or lead teams of individuals through all
requirements necessary for effective project management delivery. Direct management
responsibilities for contract procurement methods, programming, budgeting/finance,
inventory/equipment implementation or commissioning, plant operations, property
management, move coordination, street traffic control, and a variety of other projects.
Have directed all project phases from design, programming, proposal preparation,
construction management, administration, safety inspections, including post occupancy
evaluations. Have reviewed contractor’s schedule of values, negotiated change orders and
evaluated contractor’s claims. Have prepared and utilized unit cost databases for in-house
bid information as well as collected cost from other agencies and state or government
entities. Have reviewed materials testing data, geotechnical/environmental reporting and
monitoring, construction advertisement and project award processes. Skilled at leading
teams in developing detailed project schedules, comprehensive space and equipment cost
estimates, and strategic capital master planning initiatives.
Broad understanding of governmental regulatory agency interactions with specific strengths
in all of the following: Life Safety Code Compliance, Texas Department of Health Code
requirements, OSHA, JCAHO, Texas Higher Education Coordinating Board, ADA, NFPA,
TX.DOT, GLO, and various other regulatory agencies and documents.
PROFESSIONAL EXPERIENCE:
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UNIVERSITY OF HOUSTON - SYSTEM
Director of Facilities Planning and Construction (2000 – 2010)
System-wide department director leading project management teams in managing
large multi-project capital improvement programs for the University of Houston Main
Campus, UH Clear Lake, UH Downtown, UH Victoria, UH Sugar Land System
Center and other UH Campuses in areas from overseeing all aspects for the
development of proposals for contracting of services, in assisting user groups in
reviewing contracted services, project budgeting, developing designs, project
estimates, project management, A&E selection to post construction occupancy.
Coordinated interaction with numerous City and Government agencies regarding
easements, real estate or leases space issues. Assisted in lease agreement services
from negotiating terms and conditions to assuring State requirements were met.
Acknowledged for award winning projects and service.
•
Initiated the development of UH Main Campus Design and Construction
•
Guidelines.
Member of the emergency response team for UH campus. Trained in the
•
National Incident Management System (NIMS), which provided a proactive
approach to guide campus departments at all levels of government or
nongovernmental organizations, and the private sector to work to prevent,
protect against, respond to, recover from, and mitigate the effects of incidents.
HCA HEALTHCARE CORPORATION - GULF COAST DIVISION
Director of the Facilities Services Group (1994 - 2000)
Division-wide Facilities/Plant Operations Director responsible for supporting 22
hospitals and their Facility Directors in areas of the development of proposals for
contracting of services, regulatory issues, general safety & life safety inspection
issues, preventive maintenance, technical training, capital budgeting and cost
containment. Senior Operating Manager directing and facilitating the strategic
planning, project design, production drawings, estimating, scheduling and
construction management of projects.
• Initiated and developed the Facilities Services Group to provide an in-
house support service department, rather than outsourcing, which led teams of
licensed professionals in developing proposals for physical plant services and in
providing full architectural and engineering documentation services from a
projects conception to post occupancy. This service resulted in saving the
division $5.6 million annually.
• Led in proposal development for securing contracts for over 1,200 projects.
• Designed and coordinated the construction for Columbia Kingwood Medical
Center - Garden of Kingwood, a 50,000 s.f. of esthetically serene hospital mall
space with an indoor park theme complete with flowing water fountains and
ponds, sounds of song birds and other natural woodland effects. The project was
featured in the September 1997 issue of Buildings Magazine, Armstrong Custom
Concepts (a flooring product literature brochure) and other periodicals. Also,
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award posted on Mannington Carpet’s computer Web Site. This project won
several awards by the aforementioned companies.
Director of Plant Operations - Rosewood Medical Center (1990 - 1994)
Recruited from The Methodist Hospital, located at the Texas Medical Center, to direct
the Plant Operation Services department for Rosewood Medical Center, which was a
175,000 s.f. hospital with 231 beds. Established written plant operation policy and
procedures, developed computerized PM plans and managed or solicited for various
contractual services all physical plant operations, security, grounds keeping,
maintenance, biomedical equipment, new construction/renovations projects and
staffing. Introduced a series of productivity and performance improvements, process
reengineering, and cost reduction initiatives that significantly improved overall
departmental operational efficiencies.
• Led the department’s total automation process. Analyzed and selected
software, built database, which scheduled PM’s for hospital’s physical plant
equipment and support services functions.
• Implemented outsourcing of biomedical equipment servicing, trimming
costs by 15% while ensuring quality maintenance and regulatory compliance.
• Improved employee response time by 75% through the implementation of
improved communications system.
• Was the hospitals safety officer responsible for records and JCAHO
documentation.
THE METHODIST HOSPITAL - HOUSTON, TEXAS
Assistant Manager of Building Services (1988 - 1990)
Promoted to the Support Services Division, to manage 1.7 million s.f. of hospital
areas housekeeping and other services. Responsibilities over waste management,
housekeeping supplies, grounds-keeping, pest management, payroll management,
and special VIP projects.
• Prepared proposal for and negotiated contractual terms for medical waste
program, saving The Methodist Hospital over $250,000 annually while improving
efficiencies.
• Implemented a waste recycling system through equipment purchases.
(Prior to any present “Green” or LEED initiatives.)
Special Projects Coordinator and Staff Architect (1985 - 1988)
Designed and coordinated the construction for several high profile projects as part of
the Facility Modernization and Development Program.
• During years of service, managed the contractual procurement for 96
projects totaling 240,000 s.f. and co-led a management team through design,
construction and subsequent moves of equipment and furnishings into the new
patient tower and professional office building.
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SKIDMORE OWENS MERRIL ARCHITECTS, INC. - HOUSTON, TEXAS
Project Manager (1984 - 1985)
Assisted in the design of large commercial projects. A responsible team member for
the design, construction documentation, presentation and technical drawings of high
rise office buildings.
H. A. LOTT CONSTRUCTION COMPANY
Project Manager (1983 - 1984)
Managed a small team of draftsmen to produce shop drawings for the construction of
office buildings and a prison rehab facility.
• Contracted and managed payroll for the staff services on behalf of the
company.
THE MCGINTY PARTNERSHIP ARCHITECTS, INC. - HOUSTON, TEXAS
Project Manager (1978 - 1983)
Grew to become a key member of the architectural firm; responsible for the
programming, estimating, contracting services, technical drawing, furnishings and
construction management of 300,000 s.f. of new or remodeled interiors for a diverse
spectrum of clients. Some of the clients include:
- The United States Secret Service Department of Treasury
- Global Natural Resources Oil Company
- Interlink Data – Internet based company
- Houston Chronicle Building
- City of Houston Police Academy
- Shriner’s Hospital for Crippled Children
EDUCATION:
Texas Tech University
Lubbock, Texas
BA, Architecture 1978
COMPUTER SKILLS:
• Microsoft EXCEL (Advanced Skills)
• Microsoft PROJECT (Advanced Skills)
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• Microsoft WORD (Advanced Skills)
• Microsoft POWERPOINT (Advanced Skills)
• Numerous Others
PROFESSIONAL ASSOCIATIONS:
• AIA (American Institute of Architects)
• TSA (Texas Society of Architects)
• IIDA (International Interior Designer Association)
• IFMA (International Facility Management Association)
REFERENCES:
Dave Irvin
Associate Vice Chancellor/Associate Vice President Plant Operations
University of Houston System
Cell Phone: 713-***-****
Sherman Hink
CEO
Neon Electric Company
Jeff Brown
Manager of Electrical Maintenance – Utility Services
University of Houston
Cell Phone 713-***-****
Morris Bennett
Senior Project Manager – Facilities Planning and Construction
University of Houston System
Phone: 713-***-****
Ken Oliver
Project Manager – Facilities Planning and Construction
University of Houston System
Phone: 713-***-****
Rob Mason
Director of Facilities Services Group – Gulf Coast Division
HCA – Hospital Corporation of America
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