Customer Service Sales

E ducation

H igh School: **/**-**/** Henry M. Jackson H igh School

H igh School Diploma

College: 09/07-06/08 Edmonds Community College

**/**-**/** ******** Communi ty College

Associate of Arts Degree

08/10-Present Grand Valley State University

Work Experience

Romano’s Macaroni Grill, H illsboro, OR.

08/08– 08/10

Positions Held: Host, Expo, Catering Specialist, Busser, Server.

Description of Job: Greet guests, Manage and organize floor plans, Clean and organize restaurant, Constant customer

i nteraction, work in fast paced environment, handle money, customer service, establish and sustain customer relations,

respond to personal and company sales goals.

B uild-A-Bear Workshop, Lynnwood, WA

10/05-8/08

Positions Held: Sales Associate

Description of Job: Greet guests, Provide customer service, Stock the f loor, Deal with money on daily basis, Organize and

h andle high volumes of customers, Work towards store selling goals, Consistent positive atti tude to reflect the store

environment.

Volunteer Work

Children’s Hospital and Regional Medical Center, Seattle, WA.

10/07-3/08

Positions Held: Childlife inpatient playroom volunteer, Clerical and office support/messenger

Description of Job: Direct contact with inpatient children, Play with children in hospital room or inpatient playroom, Clean

a nd maintain toys, Filing and organizing, answering phones, using office machines, stuffing envelopes, putting together

patient packages, delivering i tems or messages to patients.

B ig Brother, Big Sister of America, Beaverton, OR

09/09– Present

Position Held: “Big” sister

Description of Job: Provide a child with a positive adult role model, Take part in events and activities with the “li ttle”, Provide

a s teady relationship for a child 3-5 outings a month,

R eferences

M ichelle Kosta, Enrollment Specialist. Big Brother Big Sister of America, 503-***-****

David Eames, General Manager, Romano’s Macaroni Grill, 503-***-****

Phone Number: 425-***-****

E-Mail Address: ********@****.****.***

10295 48th ave V107

Allendale, M I 49401

K ristine M. Haataja

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