Courtney M. Brock
ablf79@r.postjobfree.com
Tuscaloosa, AL 35406
EDUCATION Bachelor of Arts, May 2009
The University of Alabama, Tuscaloosa, AL
Major: Criminal Justice
Minor: Political Science
RELEVANT
EXPERIENCE Collection Specialist, July 2010 - Present
Certegy/FSI Global, Northport, AL
. Contact debtors by phone to resolve past due accounts
Supervisor, July 2006 -April 2010
CVS Pharmacy, Tuscaloosa, AL
. Supervise duties of crew members through assigning,
directing, and following up on all activities
. Deal with customer relations and satisfaction
. Install departmental displays
. Stock shelves
. Operate a cash register
. Execute the daily cash reports
. Data entry
. Secure the opening and closing of the store
. Train new employees
Temporary Authorization Representative, November 2009-
January 2010
Certegy/FSI Global, Northport, AL
. Provide retail clients with electronic check and
credit card authorization
. Assist 7-11 Convenience Stores with cashing the
virtual cashing of payroll and tax checks
Intern, July 2008 -December 2008
Tuscaloosa County Juvenile Court, Tuscaloosa, AL
. Facilitated all duties of Eric D. Owens, Juvenile
Probation Officer
. Interviewed juveniles and guardians on various issues
. Provided case planning and supervision
. Prepared and filed court documents
. Attended juvenile court proceedings
. Secured third party referrals for juveniles to public
and private agencies
Cashier, September 2005 - July 2006
CVS Pharmacy, Tuscaloosa, AL
. Operate a cash register-including: cash, checks,
charge transactions, money orders, and money grams
. Facilitated in daily aesthetic up keep of store
COMPUTER
SKILLS Microsoft Office