Customer Service Sales

APRIL DODSON

Experience: May **** - August **** KSBI-TV Family Broadcasting Group

OKC, OK

Sales Assistant

. Make sales calls during high school football

. PR and account maintenance for larger clients - major

accounts for 2009 were Army, Aspen Athletics and

Integris Health

. Design and coordinate marketing booths for KSBI

sponsored events

. Create graphically enhanced media kit and customized

sales packages for account executives to present to

clients

. Create graphics for website and keep content updated

using clickability

. Keep intranet updated with new employee information,

programming schedules, company events and photos

. Finalize broadcast logs and reconcile broadcast logs

on a backup basis

. Schedule paid programming for daily broadcast and

negotiate rates with buyers when necessary

. Manage tracking of Nielsen ratings for the station

. Responsible for compiling prospect lists, performing

market research and providing reports and other

materials for account executives to use in the field

Nov. 2008- March 2009 Southwest Electric Company OKC, OK

Administrative Assistant

. Scheduled and coordinated weekly meetings for the GM

of operations

. Answered phones and directed them to the proper

department

. Data entry of 200 employees' hours worked, absences,

and other miscellaneous information

. Responsible for delivering mail between departments

. Sorted and distributed payroll checks and ordered all

office supplies

Feb. 2008- Aug. 2008 Center for Small Business Development

Weatherford, OK

Graphic Design/Marketing Intern

. Assisted entrepreneurial business ventures in

organizing business plans and creating marketing

materials

. Be available to clients for face-to-face meetings,

email and telephone to finalize designs or discuss

changes

Skills:

. Extensive experience in customer service

. Proficient in Microsoft Word, PowerPoint and Excel

. Proficient in Adobe Illustrator, InDesign, Photoshop and

Flash

. Experience in OSI traffic, clickability and Nielsen

tools

Education: University of Central Oklahoma Edmond, OK

. Masters of Business Administration program

. Expected graduation date of 12/2012

May 2008 Southwestern Okla. State Univ. Weatherford,

OK

. Bachelors of Business Administration with focus in

marketing

. 18 hours of graphic design courses

. Member of Phi Beta Lamda

. Selected to compete in the Governor's Cup in Spring

2008

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