Kim Ngan T. Nguyen
Contact number: 714-***-**** Email address: ablf1k@r.postjobfree.com
OBJECTIVE: A position in administration where I can utilize my experience and skills obtained over the years.
EXPERIENCE
Cal Poly Pomona Foundation, Pomona, CA Aug 2008 - March 2010
A.R.C.H.E.S - Administrative Assistant
• Scheduled and organized special events with supervisor, scheduled staff appointments and maintained
master schedule for a grant program serving 150+ people
• Maintained accounting budget record and archives, tracked spending against budget, and processed
payment requests through campus and Foundation services
• Coordinated inventory and requisition of supplies and equipment on an as needed basis
• Generated travel requests and reconciled travel expense reports through state and Foundation services
• Shared supervision of 150+ students and 10-15 student assistants
• Created and disseminated pertinent information to students regarding upcoming campus events and
general office updates and events through publicity flyers, marketing, and correspondence
• Compiled and generated statistical reports, analysis and correspondence
• Maintained master schedules for the Project Director, Learning Specialist and staff
• Coordinated department tutor matching and scheduling
• Maintained and monitored participant files, general office forms, and standard documents
• Generated and maintained accurate student contacts for e-mail, phone, and addresses
• Maintained student and tutor records, and processed appropriate correspondence
• Opened and closed office daily and attended all schedule staff, departmental, and division meetings,
training sessions and activities
• Received and screened visitors, answered phone calls
California State Polytechnic University, Pomona, CA Sept. 2007 – Aug 2008
Computer Science Department - Administrative Support Assistant
• Provided clerical support to the Chair, Support Coordinator, Undergraduate Advisor and Graduate
Coordinator in performing office functions, data entry, and maintained other clerical duties
• Served as liaison to department visitors
• Received and screened visitors, answered phone calls, clarified and assisted in their concerns, directed
and provided information where appropriate
• Scheduled Chair’s calendar; arranged appointments for conferences, two computer labs and recorded
messages in Outlook
• Maintained files for faculty and chair searches, and processed appropriate correspondence
• Coordinated the ordering & distribution of Faculty textbook desk copies from publishing companies and
track arrivals
• Distributed and collected the Instructional Assessment forms, and assembled assessment binders
• Instructed students regarding academic petitions and advising worksheets; removed holds at the direction
of the Undergraduate Advisor
• Assisted Computer Science Graduate Coordinator in scheduling Thesis Defense, documented and posted
notices of flyers to faculty through email, mailroom and bulletin boards
• Assisted faculty in opening classroom doors, and offices, restocked office supplies and mailroom copy
machine
• Organized faculty department files, created and maintained students files, compiled faculty class and office
hours schedules for department website
• Distributed incoming mail and packages, and handled outgoing mail
• Maintained bulletin boards and posted notices in the computer labs
Jackson Hewitt Tax Services Jan.2001 - April 2004
Tax Processing Assistant/Receptionist
• Facilitated 12 office supervisors in problem solving of the Jackson Hewitt Profiler software
• Assisted travel arrangements, database entry, and scheduling front desk coverage
• Hired, trained and directed assistant tax processors to answer routine inquiries and explain standard
policies and procedures to others
• Directed and answered customer and staff inquiries regarding organizational rules and regulations and
confidential payroll and benefits information
• Analyzed, evaluated and proposed solutions to standard and refer complex problems to appropriate staff
• Examined, collected, and cataloged tax returns into filing cabinets in alphabetical order
EDUCATION
California State Polytechnic University, Pomona, CA (DOUBLE MAJOR) December 2008
Bachelors of Arts: Psychology
Bachelors of Arts: Sociology
Dean’s List: Honor Roll July 2004 - July 2007
Perfect Attendance
CAMPUS ACTIVITIES
Vietnamese Student Association Sept. 2004 - June 2005
Asian Pacific Islander Sept. 2004 - June 2005
Multicultural Council Committee Sept. 2004 - June 2005
SKILLS AND LANGUAGES
• MS Office (Word, Excel, Outlook, PowerPoint), Adobe Acrobat 7. 01, and PeopleSoft
• Macromedia Director 7 (certificate), Typing 54 wpm and Ten-Key by touch (certificate)
• Proficient in Multimedia Production & Lingo, MAC, PC, printer, fax, copier, and scanner
• Fluent in written and spoken Vietnamese, conversant in Spanish