Manager Customer Service
Resume:
Kenneth K. Davis III
Decatur, IL 62526
*.*****@****.***
OBJECTIVE: Obtain position as a Geologist and become an integral part of a
team environment..
SUMMARY: Immensely gifted Geologist with more than ten years of management
and team oriented experience. I am meticulous in measuring, recording, and
evaluating geological data. I am a fast learner and am very confident in my
geology, physics, chemistry, and mathematic skills.
SUMMARY OF QUALIFICATIONS:
. Solid knowledge of principles, theories, and practices of
geology.
. Strong knowledge of geological mapping and surveying.
. Exceptional ability to follow written and oral instructions.
. Great ability to locate and interpret information or data.
. Proficient with Arcpad, and ArcGIS, Windows XP/Vista and MS
Office, word processing and spreadsheet applications.
. Experienced with AutoCADD, LogPlot, Arcpad, Canvas,
Minesight, and Trimble GeoXT surveying equipment.
. Exceptional ability to communicate information and ideas
clearly, and concisely, in writing; read and understand
information presented in writing.
EDUCATION: Bachelor of Science in Geological Science, August 2008
. Illinois State University, Normal, Illinois
. Graduated Summa Cum Laude with a 4.0 GPA. I also achieved
university honors and departmental honors designations with
a BS in Geological Science.
. Courses taken included:
Sedimentology Igneous and Metamorphic Petrology
Geomorphology Structural Geology
Stratigraphy Mineralogy
Geophysics Glacial and Quaternary Geology
Geographic Information Systems (GIS)
Associates in Science in Accounting, May 2000
. Richland Community College, Decatur, Illinois.
. Graduated with honors designation and a 3.5 GPA.
EXPERIENCE: Kenneth K. Davis Sr., 2005-2009, 1996-1997
Remodeling Manager
. Helped Grandfather re-model homes.
. Purchased, remodeled, and sold homes. Managed all aspects of
home renovation and managing contractors for on-time project
completion.
Country Insurance and Financial Services, 2004-2005, Bloomington, IL,
Senior Customer Service Representative
. Licensed insurance agent in 15 states.
. Assisted insured clients with changes/questions on home and
auto policies.
. Assisted approximately 150 customer service representatives
when they did not know how to handle a client's request or
questions.
Brutger Equities(Days Inn), 2000-2003, Silverthorne, CO
Assistant General Manager
. Managed front desk, scheduling, hiring, lead employee
meetings, training, sales, reservations, check-in and check-
out of guests.
. Handled all aspects of guest service, from making dinner
reservations to assisting unhappy guests.
Speedway (SSALLC), 1997-2000, Decatur, IL
Assistant Manager
. Managed all aspects of a convenient store with 8-10
employees.
. Duties included; ordering, training, stocking, cashier,
guest services, and check-in vendors.
Consolidated Stores, 1992-1996, Decatur, IL
Assistant Manager/ Store Manager
. Assistant manager, but acting store manager for 4-5 weeks at
a time while manager travelled and opened new stores.
. Managed all aspects of retail store with 15-20 employees.
. Duties included; payroll, ordering, scheduling, hiring,
training, lead employee meetings, stocking, cashier, and
guest services.
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