Customer Service Representative
Resume:
Lane mhunter****@att.n
Columbus, OH et
43230
Michael Hunter
Objective The ability to provide excellent customer service,
with the extensive knowledge and prior experience,
to promote affluent business practices in an
already striving company. As well as, to provide a
new degree of integrity and wisdom, acquired from
past experiences of life and occupation that has
yet to be integrated and utilized in the most
proficient way possible. Lastly, bring my
assertive degree of leadership to a team that is in
need of such skills, in which I have done at all my
previous jobs and been awarded consequently for
such actions and leadership qualities.
Experience 05/16/2009-12/01/2009 Chase
Columbus, OH
Mortgage Loan Advisor (Collector)
Achieved top collector of 301 total, based upon
overall performance, on entire floor spanning
full-time and part-time employees.
Assisted customers in bringing their mortgages from
delinquent to current status, but placing in
applicable and qualified assistance and work-out
programs, achieving a professional demeanor and
attitude to be applied to the JPM Chase name.
Maintained one of the highest amount collected
within the time at Chase of the new employees
within the same training class trained at the same
time, only being released due to the conclusion of
the contract based temporary employment.
3415 Vision Dr
Columbus, OH 43219
Supervisor: Melissa Krieger
5/19/2008-1/06/2009 Time Warner Cable
Columbus, OH
Customer Service Representative
Claimed a spot on the in the top 10 Care Reps for
Core Product Sales
Educated my entire team from self education, on
what is needed to produce a high definition
picture, as well as create a Local Area Network
Put forth an entertainingly assertive, respectful
and productive attitude that brought smiles to many
coworkers faces, but most importantly, brought
continued compliments and accolades from
subscribers.
1015 Olentangy River Rd
Columbus, OH 43215
Supervisor: Barb Sowell
2001-2008 Columbus Pro-Dry New Albany, OH
Carpet Dry Cleaning Division Manager
Began carpet dry cleaning division of company in
2008
Obtained Institute of Inspection, Cleaning and
Restoration Certification (IICRC) with a 90% exam
score
Created advertising and increased business
continuously throughout 7 year employment
7194 Winterbek Ave
New Albany, OH 43054
Supervisor: Jon Hunter
2000-2003 Tarantos Pizzeria Lewis Center, OH
Assistant Manager
Self Educated into being able to perform all duties
of entire restaurant
Proved ability to manage restaurant on busiest
nights
Implemented resolutions to settle customer
complaints and employee concerns.
1282 E Powell Rd
Lewis Center, OH 43035
Supervisor: Debbie Antoun-Taranto
1999-2004 Kroger Columbus, OH
Customer Service Representative
Became youngest CSR to be promoted to cashier
Impressed management staff enough to be 1st minor
to run U-Scan POS systems.
Sold more "Jerry's Kids" muscular dystrophy
shamrocks, than all other cashiers combined.
1177 Polaris Parkway
Columbus, OH 43240
Supervisor: Doug Mechling
Education 2005-2006 Central Ohio Technical College Newark,
OH
Associate degree of Sciences - Registered Nursing
(Not graduated)
General Education classes taken (Prerequisites)
Interests Researching products with focus on quality &
reliability, Music, Pool, Religious studies,
Literature, Politics, Current Events, People & and
entirety of self education that has made people
question whether I am a Mensa member.
Contact this candidate