Tyrone Franklin
Land O Lakes, FL 34639
703-***-**** cell phone
813-***-**** home
ablez5@r.postjobfree.com
Skills Profile
TS security Clearance, Windows NT, 2000, XP, Vista, Windows 7,Novell
Active Directory
DOS, MS Word, MS Excel, Enable Word Perfect, Dbase, TCP/IP, DNS, DHCP,
VM/VMS, and C, ARCSERV.
Hardware
Intel base PCs and server (various models) Bridges (Olicom & SYNOptics)
Concentrators, Hubs, Token Ring, Ethernet, Modems, SCSI devices and board
(Adaptec & Western Digital) Racal (DSU/DCU)'s Units, various laser printer.
Work History
02/2010 to 06/2010
Contractor S & A Computer Services
. Home base positions 100% travel
. Lead group of tech for Country Wide/Bank of America Conversion
project.
. Retrieved client software configuration from database and build PC
with SMS.
. Resolve hardware and software problem pertaining to new PC
. Up grade PC to accommodate required software
. Backup user data from legacy PC and restore on new PC
. Coordinated hardware replacement and software migration of company
resources.
. Supervise the wiping of data from legacy HD and the disposal of legacy
drives.
7/2008 to 12/2009
TAC Secured/DELL Corp.
Senior System Analyst for DELL
. Home base positions 100% travel
. Leading groups of technician 5 to 25 on large scale PC Rollout
. Coordinated site activities and rollout scheduling with both local and
regional contacts
. Provide tier 2 support to tech installing uninstalling hardware and
software
. Provide tier 2 support for legacy application installed on new PC
. Fulfilled the role as technician to meet SLA
. Maintain inventory of new and legacy PC wiping drives and disposal of
sensitive data
. Racking and Stacking Server
2/2008 to 7/2008
Computer Generated Solution
Desktop Support
. Remote Helpdesk support for Ernest Young world wide network
. Provide WAN/LAN support to E&Y clients in a Windows 2003 environment.
Support Lotus Notes e-mail and data base access
. Installation configuration and trouble shooting software application
on clients PC
. Up date OS with correct driver and services patches
. Remote trouble shooting using Timbuktu
7/2007 to 10/2007
Computer Management Consultants
Technical Recruiter
. Responsible for full life cycle staffing/recruiting services
. Process candidate sourcing via internet, direct referrals, cold
calling and advertising
. screening, interviewing, reference checking, salary negotiation,
interview preparation and closing procedures
. Coordinate phone interviews, face to face interviews, and presentation
of potential candidate to the client
6/1997 to 3/2007
Unisys Corporation
System Analyst
. Provide pilot test of new equipment and software to be deployed on the
TSA network
. Create install guides for technician
. Provide fly and fix for problem installs
. Provide third level support for WAN/LAN equipment installation and
remote configuration
. Identify, isolate, and rectify network outages and or events
. Work with Server 2003 Active Directory, TCP/IP, DNS, DHCP, WINS,
Microsoft Exchange 2000/2003
. Self-motivated System Analyst with excellent communications skills.
Over twenty years of PC and network experience
Other position held
. Network Administrator NT4/Novell Netware 32 network
. New user PC and account setup
. Responsible for hardware and software system configuration,
installation, repair and maintenance
. Perform daily and weekly backups
. Anti-virus protection and software updates.
. Administered Microsoft Exchange 4.0 server
Data Technician
. Automatic Teller installation
. Branch office teller station setup and repair
. Printer
. Trouble shoot Racial equipment in CMS environment
Education
. 1990 to 1995 Strayer College Woodbridge, VA
. Electronic Computer Programming Institute
. MCP/MCSE (Certificate)
. Active Top Secret Clearance
Military Experience
. IC 1 Interior Communication Technician, served as Nuclear Weapon Alarm
Technician