Christopher A. Anderson

**** ****** ****

Machesney Park, IL 61115

815-***-**** 815-***-**** cell

abley3@r.postjobfree.com

Professional Objectives and Profile

Goal-oriented individual with several years sales and marketing experience.

Desire position that will provide a challenging opportunity to

significantly contribute to and improve organizational growth and

profitability.

Summary of Qualifications

Track Record of Success:

Background exemplifies a successful record of career accomplishments, which

encompass positions as Sales Manager, Director of Marketing, Underwriter

and Sales Executive.

Management, Marketing and Sales:

Strong general management and qualifications in strategic planning,

business development, marketing, sales, public relations, client

relationships and leadership.

Awards and Accomplishments:

2009 Pride Award for Support and Dedication to Harlem High School.

2002 Healthcare Advertising Awards Silver Award recipient.

2001 Pinnacle Award from the Illinois Society for Healthcare Marketing and

Public Relations.

Professional Experience

HUMANA, INC./OSF HEALTHPLANS, INC. 2003 - 2010

Sales Manager/Executive

Marketing and Sales Management: Manage and direct marketing and sale

operation for northern Illinois region. Responsible for strategic planning

and development of integrated sales, marketing and business development

campaigns to increase market penetration and revenue while ensuring

customer retention goals are met.

Membership Growth: Over 5,200 new members added as Sales Manager.

Account Retention: Retained 85 percent of large group accounts over five-

year renewal cycle.

Employee Relations, Supervision and Team Building: Interviewed, hired,

trained and supervised sales and support staff. Demonstrated leadership

skills with ability to motivate and inspire employees to work together as a

team to produce top results.

ROCKFORD HEALTH PLANS 1996 - 2003

Director of Marketing 2000 - 2003

Revenue Growth: Success in marketing company product line led to 32 percent

increase in revenue over a three-year period.

Promotions, Marketing and Advertising: Create, develop, and initiate

innovate marketing and advertising strategies to increase brand awareness

and company image in regional market.

Public Relations: Strong interpersonal skills. Easily establish rapport and

make effective presentations to all levels of management including company

owners and decision-makers. On an ongoing basis, establish and maintain an

exemplary network of business associates through effective public relations

and superior customer service.

Customer Service: Define customer service issues through surveys, focus

groups, and internal reports. Developed service quality initiatives

resulting in statistically significant increases in customer service

satisfaction scores and overall company rating.

Product Development: Research, develop and introduce new products,

coordinate and lead training sessions prior to product rollout.

Budget management and Cost Control: Developed and administered operating

budget. Analyzed budget variances and initiated appropriate strategies to

more aggressively control costs. Through streamlining of operations and

efficient utilization of inventory, lowered sales and marketing print costs

over $100,000 annually.

Underwriter 1996 - 2000

New Business Development: Evaluate and assess the financial risk and set

pricing for new business accounts while achieving and maintaining revenue

enhancement goals. Increase membership goals 38 percent over three-year

period.

Account Retention: Obtain the necessary data to complete annual

underwriting review of existing accounts. Prepare renewal package, analyze

the cost effectiveness of present offering and recommend alternatives.

Financial Reporting: Analyze quarterly financial statements of regional

competitors and provide reports to senior management.

WILLIAMS-MANNY, INC. 1991 - 1996

Account Representative

Marketing and Sales: Responsible for identifying and developing market

segments and implementing strategies to achieve annual sales goals.

Revenue Growth: Increased revenue 16 percent annually over four-year

period.

Customer Service: Utilized service calls to diagnose and resolve customer

service issues and build permanent relationships while stressing product

benefits which led to 95 percent annual retention.

Education

Northern Illinois University, Bachelor of Science.

William Rainey Harper College, Associate in Arts.

Insurance Institute of America, Certificate in General Insurance.

New York Institute of Photography, Certificate in General Photography.

Licenses

Life, Accident and Health, Property and Casualty Insurance Producer, State

of Illinois.

Activities

Volunteer photographer for the Northwest Illinois Special Olympics, On The

Waterfront and Harlem High School.

Contact this candidate